Customer Service Dispatcher (m/f/d)

Gerken GmbH from Düsseldorf is one of the leading working platform rental companies with over 40 nationwide locations and a range of 12.0000 rental equipment. With competence, reliability and a high level of service, we serve a wide range of customers in all industries, whenever work is to be carried out at heights.

As the first contact person, our customers will advise you by phone and help with device malfunctions The organization and control of our service technicians is responsible for nationwide deployments at the respective customer locations You take into account priorities, make optimal use of resources and ensure the timely execution of service operations As part of the team, you support our service technicians professionally and ensure that the repair quality is maintained

You have completed technical vocational training, ideally in the field of construction or motor vehicle technology and have already gained experience in technical customer service A very good technical understanding and a pronounced service orientation are just as good as a pragmatic and solution-oriented operation. It is important to ensure a positive customer experience at any time Contact strength, team skills and strong customer orientation complete your profile

30 days off Above-average salary 13. Contents Participation in corporate benefits Intensive incorporation Further training Job bike for you plus partner A good and experienced team