Back office staff Claims & Insurance (m/f/d)

You are the central contact point and quality and process turntable in the team Damage & Insurance: You ensure that damage is done properly in the system, damages are remedied quickly and competently, information is controlled in a targeted manner and processes in the team are continuously improved. In addition to operating day-to-day business, you design standards, drive improvement, ensure smooth processes and support digitization and IT projects. Your area of responsibility includes: Installation and administrative management of damages in the damage and contract processing program Create evaluations in the damage and contract processing program Management of our mailboxes incl. Priority, assignment and follow-up First-time job for injured persons in case of organisational questions and information on process/status Support of team-internal organisation Updating and revising document templates in the Damage and Contract Processing Program Continuous improvement of damage processing processes and quality assurance Supporting group management in IT projects in damage management and in the introduction of automation processes You are not alone: You will be part of an open, helpful and experienced team that offers you the freedom to work independently. With us you can not only use your professional skills, but also grow in a pleasant working environment. Sounds like you? We look forward to meeting you!

You have completed commercial/administration training or comparable qualifications and bring multi-year experience in coordination/administration – ideally in damage, insurance, law, or finance. You have a high IT affinity and enjoy templates, workflows, automation, database care and digitalization. Your personal strengths include Certain and solution-oriented mode of operation Team spirit Impressed communication readiness High service and quality orientation

We offer you a varied and diverse range of tasks in a forward-looking company. There is a dynamic working environment and an attractive tariff pay (TV-V) and numerous benefits such as flexible working hours, occupational pensions and training opportunities. In addition, you can rent a Cologne co-worker apartment, complete a free in-house health insurance, lease a bicycle, become a member of the Urban Sports Club and let your child take care of us in a co-operating kindergarten. We take part in the German ticket, have good transport connections and provide free parking. .