Service Assistant in the Car Dealership / Service Advisor (d/m/f)

For our location in Charlottenburg we are looking for a service assistant (d/m/w)! Start in the Production Team and actively participate in the repair of the vehicles of our Autohero Production Department. This department is responsible for and ensures the quality of our Autohero stock. As Autohero, the innovative online shop for tested used cars, we are part of the AUTO1 Group, Europe's leading platform for automotive trade. Our innovative platform allows customers to purchase high-quality used cars online conveniently, safely and transparently.

As a competent contact person you ask for a smooth handling of all complaints You go open and sympathetic to customers, take their wishes and questions seriously and actively contribute to ensuring customer satisfaction Planning of workshop dates and communication with customers before and after appointments Declaration to the customer of quality standards and diagnostic results

You have completed training in a commercial or technical profession in the motor vehicle sector Ideally you have experience as a service assistant or service consultant (d/m/w) knowledge in the order of spare parts and in the handling of software solutions Good organizational skills Customer orientation and strong communication skills A professional and safe occurrence

750 € Start bonus for all restarters until the end of the month We offer you a future-proof workplace 28 days holiday to start and after a year 30 days Your future is important to us, so we have an over-legal grant to the occupational pension scheme. Many training opportunities and the possibility to get to know different work areas Discount on your new car Join now and develop with us the best way to buy and sell cars! You do not meet 100% all the requirements for the profile you are looking for? Don't worry. We offer challenges to learn from it and place for growth. We live an open culture and are committed to conventions such as the Siezen or a dress code. We welcome every applicant; regardless of gender, ethnic origin, religion, age, sexual identity, disability, or other causes of discrimination. For reasons of better legibility, the simultaneous use of the language forms is dispensed with male, female and divers JOBV1_EN