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Stadt Freiburg im Breisgau | Germany | 79xxx Freiburg im Breisgau | Permanent position | Full time | Published since: 28.08.2026 on stepstone.de ♿️

Branch: Public relations Branch: Public relations


Your tasks • Your profile • What we offer

We love Freiburg. We live diversity. Also as an employer. That's why we look forward to applying for all those who want to burn for their topic and continue our city. All people with different origins, gender, gender identity, disability, age, skin color, religion or sexual orientation are welcome. The City of Freiburg is looking for you as a citizen service and information management office

Head of the Future-Setting Citizens Service with e-Services is made big with us. Whether new passports, car registrations or registrations and registrations: for these and many more services, we offer a modern, digitized civic service for our around 240,000 citizens. For this and for our data management, the portal FRITZ, our statistics and the elections in Freiburg you can use with us.

You are responsible for the strategic and operational management of the Office with around 140 employees and are responsible for the areas of the Service Center Bürgerservice and the specialist service at the Citizens Service Centre. With your team, you will ensure a citizen-friendly and efficient service offering and continue the successes of digitalization achieved so far. You are responsible for the areas of the Service Center Bürgerservice and the specialist service in the Citizens' Service Centre, as well as information management with the key issues of choices, data management and statistics. You represent and represent the issues of the Office within and outside the city administration, in political bodies and towards the public.

You have one of the following qualifications: career skills for the higher non-technical administration service; or A completed university degree, preferably from the fields of law, administration, or social sciences

You have several years of professional experience in public administration, bringing as much experience as possible in information management, data-based control, administrative digitalization and e-government standards. You have been a leader for several years and have the pleasure of taking over the leadership of a large organizational unit with extensive leadership responsibility. You are looking for a demanding work environment with high customer and service orientation, you are acquaintance and data affinities and have a binding appearance with good communication skills.

A member rated by grade A 16 LBesO or an indefinite full-time job with extra-tariff compensation based on TVöD. A versatile and demanding work environment, which will experience comprehensive change processes over the next few years through the continuation of digitalization. With our around 4,500 colleagues, we work for the common good and provide a safe workplace. A modern workplace in the town hall in Stühlinger. As a manager, you participate in our internal networking and qualification program. With a high grant to the JobTicket or We relieve your account and protect the climate together. Hansefit (for currently 37 €/month) ensures more movement and (D) compensation in everyday life. JobRad allows you to comfortably and comfortably get to your workplace with your desired bike. A lot of colleagues are ready for you, your questions and concerns: our company social service, our company physicians, the heavy-handed representative, the staff council, the place for inclusion and health, as well as the delegates for people with disabilities, the women's representatives, the Gender&Diversity team, the senior office with care centre, our work protection, ... And our operational health management offers you many different movement and workshop offers. .

Location

ava Stadt Freiburg im Breisgau
79106  Freiburg im Breisgau
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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