Assistant Front Office Manager (m/f/d)

Hotel Adlon Kempinski Berlin

The legendary Hotel Adlon Kempinski, right next to Germany's most famous landmark, the Brandenburg Gate, has fascinated its guests from close and far since 1907. Berlin's leading luxury hotel has 385 elegant hotel rooms and suites, two restaurants including the Lorenz Adlon dining room with 1 Michelin star and exclusive event rooms for up to 500 people.

Come with us on an exciting Adlon experience trip... Be there, experience and live the Kempinski company values. Enjoy an environment where you are required and promoted, and work for a globally expanding hotel group that stands for individual excellence.

Type of employment: Full time

Deputy Head of the Front Desk Team in the absence of the Front Office Manager Compose administrative activities, participation in relevant meetings, implementation of meetings, reporting and memo Review and optimization of workflows at the front desk Sales optimisation through sales-promoting measures Continuous visibility for guests and availability for employees to ensure a smooth daily business Determine training for the staff of the department and ensure the execution of training Regular and close exchange with other departments to ensure a perfect stay of our guests Check-in/check-out and connection bookings Rooming of regular guests and VIP's Complaint management

You have a completed training or study in the area of hotel industry/tourism, at least four years of professional experience in this area and in a management position You show a natural kindness and warm radiance You have a special sense of quality and attention to detail You have a professionalism in handling our demanding and international guests You are an organizational institution and work independently You have very good knowledge of German and English in word and writing

Fair reward, at least by Berliner Tarif A pleasant working atmosphere Planable working hours Free cleaning of service clothing Takeover of the German ticket (or BVG Jobticket) Various design options and an exciting working environment Faceted development possibilities Staff and Family & Friends rates for all Kempinski hotels and all the houses of the Global Hotel Alliance Internal and external training ''Adlon-Benefits' within Berlin Corporate Benefits Free meals at the staff restaurant Regular team events