Expert Technical Support Customer Training (m/f/d)

HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO (www.hapeko.de) is represented throughout Germany with more than 20 locations. Our customer is one of the world market leaders in its industry (machine construction/packaging industry). At the next possible time, we are looking for an employee: in the field of customer service for the organisation and implementation of training and training. In your function you work independently and report directly to the Head of Service. You are both internal and external contact persons:in for customers worldwide. Do you have several years of professional experience in technical customer service or sales of a mechanical engineering company? Do you have the ability to convey knowledge easily and possess good presentation skills? We look forward to your application!

First contact person:in for customers and internal specialist departments on the subject of customer training, maintenance, spare parts processing and service contracts Own responsibility for training for new and existing customers on site (worldwide), in-house and online preparation and maintenance of training documents, wear parts lists and maintenance documents Close cooperation with internal bodies in the development of service-relevant offers cooperation in service projects, and the acquisition of temporary project management Closed study in mechanical engineering or industrial engineering or comparable technical training ideally with commercial reference Practical professional experience (min. 3 years) in technical customer service or alternatively in a technical field in a mechanical engineering company German fluent and English very well in word and writing, further language skills desirable Very good MS Office knowledge Worldwide travel readiness (approximately 30 %) Embossed communication skills, fun in communicating knowledge and methodological skills Remuneration according to the tariff of the metal and electrical industry with extensive social benefits Possibility of working independently in an international company and introducing own ideas Intensive incorporation of short decision-making paths and a pleasant operating climate Good training opportunities