CRM Consultant (f/m/x)

As a CRM consultant, you are responsible for the operational and strategic consulting of new and existing customers in the introduction and/or conversion to CRM solutions. For example, you work with the newly developed Sales and Service Cloud products of SAP. Your task includes: The strategic support of customers in the pre-sales phase, solution design, and implementation in the project Developing the problem space with the customer, taking up the requirements, analyzing them and transforming them into innovative solutions Support in configuration and adaptation of CRM solutions such as the SAP Intelligent Sales / Service Cloud Developing together with the development team of integration scenarios for CRM solutions into the existing system landscape of the customer Striving for integrated solutions to the other Customer Experience products and ERP systems

3+ years of professional experience in CRM solutions such as Salesforce, Microsoft Dynamics, SAP C4C or similar 3+ years of professional experience in implementing technical solutions and designing system architectures. A strong technical understanding of sales and service processes (lead to cash and ticket lifecycle) Knowledge about cloud technologies, integration methods (e.g. REST APIs) and data modeling Excellent communication skills in German and English (mind. B2 level) Intercultural competencies and readiness to travel (about 20% of working time) The ability to break down complex facts and communicate them clearly and understandably (for example in the implementation of customer training) SAP Service or Sales Cloud Certification (as nice to have) or similar CRM certification

Although we are a related company, each location has its own peculiarities and benefits. Here is a little insight into what you can expect: Flexible working models: early risers or night owls? Thanks to our flexible work models, you start your working day when and where it suits you best. We offer you the opportunity to work hybrid – you can decide whether you want to work more in the office or in the home office. Career Development and Onboarding: Start your journey at NETCONOMY with a structured onboarding and mentoring and continue with individual training options. Our People Enablement Team will help you find the best solution for you! Company Summit: Exchange of professional and personal experiences at our annual company-internal NETCONOMY Summit! A highlight of the event is the relaxed atmosphere and exchange with the international team. Social Events: Make contacts at social events such as pizza parties, sports activities, Christmas parties or Milestone events. Snacks and well-being: Use our lunch Benefits, such as food grants or discounts in partner restaurants to strengthen you in the breaks. Mobility Support: Let the car stand! As we take our responsibility for the environment seriously, we support your climate-friendly transport costs. .