Technical Support (m/w/d)
About us
The AlphaConsult Group experts with 15 strong brands under one roof!
Find competent employees and suitable job offers. We are the AlphaConsult KG and your partner for career and career. AlphaConsult KG specialises in high-quality personnel services for medium-sized companies and covers all industries and professional groups. Thanks to a very extensive portfolio of services with holistic solutions and comprehensive personnel consulting, we can adapt flexibly to the needs of our customers. We allow you to enter successful companies and well-known market leaders via the path of employee transfer.
On behalf of our customer, we are looking for you as a technical support (m/w/d).
Download this profile as Technical Support (m/w/d):
- Complete professional training
- Up to three years of professional experience
- Good organizational skills and the ability to handle multiple tasks simultaneously
- Communication strength and friendly appearance
- Versified handling of MS Office applications and other common office software programs
- German and English knowledge at a good level in word and writing
- Interest in electric mobility and renewable energies is advantageous
Your tasks as Technical Support (m/w/d):
- Consumption of customer requests and problems
- Implementation of initial assessment and fault diagnosis
- answering technical questions and solving simple customer problems
- Recording, categorizing and prioritizing support tickets using a ticket management system
- Implementation of simple technical diagnostics and remote support
- providing clear and understandable instructions and information
- Documentation of customer requests, measures and solutions in a ticket system
Your advantages This is expected as Technical Support (m/w/d):
- Default payments - advances
- Operating canopy
- Industry surcharge
Contact person
Andrea Piller Personnel handling
T: [for phone number see the original ad] Email: [for e-mail see the original ad] AlphaConsult KG New Str. 7 91088 Bubenreuth
Joblocations:
Erlangen, BAYERN, GERMANY
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information.
Company location
Contact
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 | AlphaConsult KG | |
| Erlangen | ||
| Germany | ||
| show e-mail |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad