Product Specialist in After Sales (m/w/d)

For a family-run, regional mid-sized company from the Schwalm-Eder-Kreis, which has expanded its portfolio to include the high-growth service and delivery robots, we are looking for a technology-interested product specialist (m/w/d), who works independently after extensive incorporation into the products and has fun in making smart robot systems successful with the customer.

Are you interested in shaping a new business with high potential in a emerging market from the outset? Do you want to make technology tangible, work close to the customer and operate at the same time at the interface between sales and service? Then get into an exciting field of future - with an employer who lives innovation and accompanies his employees in the long term.

HAPEKO is the first address for professionals and managers in Germany. The focus of the activity is the creation of links between specialists and executives with a professional desire for change and suitable companies. HAPEKO (www.HAPEKO.de) is represented throughout Germany with more than 20 locations. Technical contact for sales and customers around service and cleaning robots Organisation and implementation of customer tests and demonstrations and extraditions Support for sales in customer appointments, offers and presentations Analysis and troubleshooting of technical problems (error diagnosis / support) Planning and implementation of customer instructions and training Building an Internal Knowledge Base for Products and Service Cases Close cooperation with sales, technology and marketing Participation in trade fairs and customer events

enthusiasm for robotics, AI, automation and new technologies Technical understanding and joy in explaining systems First experience in technical sales, support or aftersales desirable Self-employed, structured working with a high sense of responsibility readiness to travel (approx. 25 %, radius 75 km around company location) and driving licence class B Training second-rate - your commitment and your learning pleasure are crucial!

You create a new business area from the beginning - real co-design instead of routine. Extensive incorporation by the employer and the manufacturer. Cooperation in the small, collegial team. 4,5-day week. Attractive social benefits (Christmas / holiday money, retirement, job bike, VWL and much more). Short decision-making in a family team Long-term perspective in a growing market segment JOBV1_EN