Service Coordinator Deployment Planning & Order Processing (m/f/d)

For over 75 years, the FOERSTER Group has been offering the decisive technological advance in the field of non-destructive material testing. A brand of world call that stands for reliability and innovation. The globally operating group of companies with headquarters in Reutlingen develops, produces and distributes test and measurement systems for the metal producing and processing industry, as well as for detection and magnetic field sensing. To strengthen our team we are looking for you as:

Reference number: 26-032 Your mission In order for our service technicians to be optimally prepared in the world, predictive deployment planning, smooth processes and reliable coordination is needed. Right here you're in the game! In your role as a service coordinator (m/w/d), you will ensure that service orders are handled professionally, international operations are carefully prepared and all necessary documents are provided in time. You coordinate appointments and agree closely with our customers, the operational teams and the department and team management – so that our service technicians can start well prepared.

Recording, testing and processing of service orders for on-site use of our technicians in Germany and abroad Creation of offers for service operations in line with our operational teams Application and administration of visas, A1 certificates and other necessary administrative applications for international service operations Coordination of appointments between customers, technicians and authorities as well as ensuring the timely deployment preparation Close cooperation with the department management, team management and operational teams for a smooth running of service operations Care and structured placement of all relevant order, offer and application documents

A completed commercial training or a comparable qualification Ideally experience in order processing and in the international service environment Good knowledge of MS Office and ideally experience with SAP, CRM systems and A1 applications Very good knowledge of German and good English in word and writing A structured, reliable and independent way of working as well as a strong organizational talent Communication strength and discretion in handling sensitive data

A future-oriented, globally active company with a fascinating technology spectrum Demanding, varied and exciting tasks with good development possibilities Family operating climate at eye level & friendly, helpful team Lunch in our restaurant – every Friday “Family & Friends” Possibility of child care in TigeR Occupational pension, Health management, EGYM Wellpass & possibility for e-bike leasing Company parking with charging columns for electric vehicles 30 days holiday, flexible working hours ... and much more! !