Business Process Expert Network Operator/ Energy Industry (m/w/d)

Projects and Digitization | Connection and Measurement Service | SWM Services GmbH We, the Stadtwerke Munich, are one of the largest regional employers and our mission is to keep Munich running around the clock. Our vision behind it: to make Munich a bright example of a connected, sustainable and above all worth living city. The connection and measurement service area is becoming a central player of the energy transition and an integral service provider for a smart grid in Munich. The service and technology division takes over a variety of overarching and complex tasks within the connection and measurement service to enable efficient management of the network connection and the measurement point operation, to develop the necessary technical foundations, to ensure networking with internal and external specialist bodies and partners, to promote the automation of business processes and the digital transformation and to integrate technological innovations. Please let us know which weekly working time you imagine. The minimum number of hours for the position is 35 per week.

Participation in the design of an effective and efficient system and process landscape in coordination with the Scrum team and the IT and specialist management Recording and evaluation of technical requirements and their cross-priorisation within the scope of the Product Backlogs for specific process cluster (network operator breakage (network usage, MeMi, Other performance, special billing, EEG Billing), measurement data management, master data management, change processes, ordering processes, interfaces) Proactive optimization and extension of systems and processes within the process cluster to be responsible Active cooperation in projects, agile teams and further development of cooperation

Successfully completed studies in the field of computer science, economic engineering, business management or a comparable qualification Insufficient professional and/or process experience in or around network operators, measuring station operators and energy service providers Experiences in agile environment, knowledge in process modelling (BPMN 2.0) and in the methods of requirementsengineering consultancy, communication and moderation capabilities; Joy in dealing with people

Flexible working hours within a 39-hour week The possibility of mobile work (home office control) Beneficiary IsarCard Job Ticket or Granted Germany Ticket Job Child's nativity directly on the SWM grounds, a parent-child office and contingency certificates for kindergarten and hort places at municipal facilities of your choice MVG Rad (30 free minutes daily), staff wheel (attractive framework conditions) Possibility to apply for a factory-funded employee apartment Staff tariff for electricity or gas