RIVA- Das Hotel am Bodensee | Germany | Konstanz | Permanent position | Full time | Published since: 25.03.2025 on stepstone.de
Guest Relations Agent (m/w/d)
The RIVA combines the pronounced sense of modern, design elements with our passionate love of hospitality. The result is a communicative place of encounter – from water and land, from air and light, from man to man. Our guests appreciate the exceptional location right by the lake, the stunning architecture with their attention to detail, the sophisticated gastronomy of our two restaurants and the versatile wellness offer as well as the way we live hospitality – every day new.
Type of employment: Full time JOBV1_EN
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The RIVA combines the pronounced sense of modern, design elements with our passionate love of hospitality. The result is a communicative place of encounter – from water and land, from air and light, from man to man. Our guests appreciate the exceptional location right by the lake, the stunning architecture with their attention to detail, the sophisticated gastronomy of our two restaurants and the versatile wellness offer as well as the way we live hospitality – every day new.
Type of employment: Full time
Warm welcome (check-in) and warm welcome (check-out) of our guests Care of our guests during your stay in all matters Reservation acceptance and entry into the hotel software Suite8 Upselling / Crossselling Acceptance of telephone calls and processing requests by mail Booking waiter bills Cash management with corresponding cash payment Handling of guest complaints System maintenance and master data maintenance Exhibition and delivery of vouchers Possible use in night service in cases of illness Participation in internal training and meetings
Communication and organizational talent Experience in a comparable position in the upscale hotel industry Much joy and commitment at work Very good German and good English skills Team skills Loadability and flexibility Optimally completed vocational training / completed study in the area of hotel ownership Knowledge of the Oracle Hospitality Suite8 hotel program Good knowledge with MS Office programs
Regular week with accurate time recording via stamp clock Flexible working time models possible Holiday after the coat-of-farm contract Comfortable, modern workwear Interest rate Staff vacancy Personal accommodations according to availability Work in one of the most beautiful regions in Germany Motivated and committed team Secure & forward-looking company Other personal benefits such as Family & Friends Raten, Corporate Benefits or Employee Celebrations JOBV1_EN
Company location
Location
| RIVA- Das Hotel am Bodensee | |
| Konstanz | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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