Workload Automation Specialist (m/w/x)
JOBV1_EN
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Your tasks • Your profile • What we offer
Assist in delivering global and business-critical Workload Automation and related monitoring services (EMEA, APAC, AMER) in alignment with business demands and agreed SLAs Provide SLA 1 Class Support for the Workload Automation Service Maintain the operational model of our Workload Automation Tool Participate in migration projects within the Workload Automation domain Keep documentation up to date, secure connections and processes between all services while minimizing overlaps between services delivered by different teams in the Workload Automation domain Identify potential risks to service delivery and assist in developing to mitigate these risks, ensuring business continuity and minimal disruptions Assist in assessing and enhancing Workload Automation processes, implementing best practices and standards to optimize service delivery efficiency
Bachelor's or master's degree in the field Computer Science or equivalent experience in the IT industry Initial working experience in Workload Automation and IT Operations Basic experience with Workload Automation Tools Deep knowledge of service delivery within ITIL guidelines Ability to understand and hold various roles in IT Experience in communicating complex tasks Excellent communication skills in English and the ability to work both independently and as part of an international team Proactive mindset with a focus on collaboration and empathy in engagement with stakeholders JOBV1_EN
Company location
Location
 | ZEISS | |
| Oberkochen | ||
| Germany |
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