Stadtwerke Ratingen GmbH | Germany | 40xxx Ratingen | Temporary contract | Part time - flexible / Full time | Published since: 16.04.2026 on stepstone.de
Customer advisor in our customer center ''Heimat.Kontor'' (m/f/d)
And we shape life in our city together and reliably. If in ratings the light, the water flows and gigabit internet ensures the best streaming, we are reliable in the background. As an energy supplier, with our fiberglass subsidiary KomMITT and as an operator of ratinger bathrooms, we ensure that everything works – today and tomorrow. What drives us? People in ratings. With smart solutions and a strong team, we create a lively future. We combine tradition with progress – and rely on a strong team that is with heart, mind and attitude in the matter. For our customer service we are looking for a customer advisor (m/w/d) in our customer center “home.accounter” in full or part-time for 1 1/2 years. .
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Your tasks • Your profile • What we offer
As a dedicated and motivated first contact person (m/w/d) you can help our customers in the Customer Center “Heimat.Kontor” with all concerns In personal consultations inform and convince service- and final-oriented about our rates As a problem solver, you provide a holistic all-round service and take over the complete order processing on site If necessary, you can also get in touch with the administration's telephone customer service and support it as part of the 1st level support. Innovative and sustainable energy products awaken your interest – convey this enthusiasm You are convincing to our customers
A completed commercial or comparable training, ideally complemented by professional experience in the energy market, sales or customer service Impressed communication strength and a high level of customer and service orientation with a clear focus on the needs of our customers A sovereign, targeted appearance and the ability to keep an overview even in challenging situations Reliability, independent work and clear sales orientation Impressive team spirit and joy in working together in a flexible working environment Very good language skills that complete your profile optimally
Attractive offers for employees: Option of an energy cost grant and access to the Corporate Benefits employee portal as well as additional holiday days on Christmas Eve, New Year's Eve and Rosenmontag All right. Various corporate events to strengthen our team spirit Responsibility and participation: We offer you an exciting position in a dynamic environment in which you contribute your contribution to our company success Economic advantages: Occupational pensions and annual special payments
Location
 | Stadtwerke Ratingen GmbH | |
| 40878 Ratingen | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad