Deputy Reception Manager (m/f/d)

provide you with executives that promote your development and help you achieve your goals a product and an employee team that makes it fun to work with Very good overtime payment Continuing training for junior executives 39 hours per week / 5-day week 30 days from 1st year Flexible holiday planning (no business holiday) Active overtime avoidance + free time compensation if overtime is unavoidable. Living in a region like made for nature lovers and outdoor sports (walking, biking, winter and water sports) Close to several urban centers (Freiburg, Zurich, Basel < 1 hour) Cheap employee accommodation or support in the apartment search Other Benefits: e.g. employee placement, employee fitness, special conditions in the spa

First host in the absence of reception Ensuring a perfect stay for our guests Garant for successful cooperation with all departments, as well as communication with the MoD Processing of reservations and advice from guests on site, on the phone and by email. Upselling and other measures to increase sales Support of reception desks in the absence of reception Reliable transfer and transfer of guest and department information throughout the house Working with IT projects and data management responsibility with a focus on guest cardi/CRM for an improved guest experience before, during and after the stay Other organisational/administrative tasks and projects in consultation with the reception management Manager on Duty Service during the day if reception and management at the same time not in the house

have experience at the reception of a wellness hotel, ideally at least as a shift are sympathetic at the guest as in coordination with colleagues throughout the house are as sensitive and communicative as well as aim-oriented work structured and self-employed at daily work as with smaller projects are responsible and reliable do not shy away from complaint management and communicate clearly & reliably with the MoD are ready with IT use and data to raise our very personal guest support to a new level speaks very good German and English