Tour Guides (f/m/d) for the Lighthouse Visitor Centre

You will work in our research organization in the Communication Group. The Lighthouse Visitor Centre at European XFEL informs visitors about the facility and its research. Guided tours are offered for school classes, university students and scientists, as well as interested non-scientists. Tours are offered in German or English. Work as a tour guide in the Lighthouse, receiving training from communication and outreach staff Introduce visitors to the European XFEL facility, how it works and the research conducted here, either as an exhibition highlight tour or as a presentation Guide tours of our experiment hall, providing information and answering questions Ensure tour comply with safety and access rules Encourage tour participants to fill in the evaluation surveys Work at the information desk of the Lighthouse, receiving training Act as a first point of contact for visitors to the Lighthouse, providing directions and answering questions Respond to telephone and email enquiries Provide information activities about other public outreach and events Assist Lighthouse staff in managing bookings, visits and tours to the X cool Lab Assist with maintaining equipment and marketing supplies Possibly contribute to other outreach programs and events both on and off campus

Either enrolled university student or graduate of a Bachelor or Master in a subject related to European XFEL, including physics, chemistry, structural biology, materials science, or science teaching. Interest in guiding school and university students as well as members of the public at European XFEL Ability to communicate the science behind the facility in an easy-to-understand way as well as to speak in front of larger groups Organizational, communication and problem-solving skills Ability to work in a team, independence, sense of responsibility Fluency in German (C1) and a working knowledge of English (ability to lead in both languages is considered an asset) Interest in a student job or mini-job Readiness to work on a flexible schedule including on weekends and outside standard office hours For applicants to a working-student position, it is our preference that you will remain enrolled for at least one more year. We so kindly ask you to include the expected completion date of your studies in your cover letter

Become part of a vibrant international and multicultural team of scientists, engineers, technical and administrative staff. Be involved in cutting edge scientific and technical progress and participate in our international networks. Experience our atmosphere of tolerance and respect. Salary and benefits are similar to those of public service organizations in Germany, this includes for example: family-friendly working environment (e.g. additional childcare days) flexible working times and option for work from home depending on tasks 30 days of vacation, 24th and 31st of December are free as a courtesy of the employer extensive relocation benefits generous company pension scheme (6,45% of monthly salary) monthly social events and subsidized company restaurant financed job-tickets for public transportation extensive training opportunities incl. subsidized English and German language classes easy and free access to a mental health platform to support your well‐being Our company language is English. Reference number: X-414

Duration: Initially limited to 1 year, an extension is possible, subject to later decision.

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