Experienced IT system administrator – Unified Communication (UC) / VoIP with technical project coordination (m/f/d)

GLP medical services GmbH GLP Medical services GmbH provides services in the field of IT, logistics and material delivery for the medical laboratories of the Sonic Healthcare Nordverbund. This is your future employer for this job. Her main site is the laboratory Dr. von Froreich in Hamburg-Harburg. Our service company – IT excellence for our laboratories Our service company is the central backbone of IT-supported processes – both within the Sonic Healthcare Nordverbund and in direct customer contact. With sound expertise, innovative technologies and a clear service focus, we guarantee a powerful, secure and future-oriented IT infrastructure at our three locations in Oldenburg, Hamburg-Harburg and Hamburg-Langenhorn.

Operation & Development: Installation, configuration and reliable maintenance of our unified communication system landscape Cisco UC-Expertise: Support and continuous optimization of Cisco Unified Communications Manager (CUCM/CallManager) environment and connected 3rd party solutions Technical implementation: Analysis of technical requirements, derivation of technical tasks and preparation of precise documentation Quality & Stability: Planning and implementation of updates, functional tests and other quality assurance measures Support: Independent handling of tickets in 2nd and 3rd level support Project work: participation in the planning, coordination and implementation of IT and infrastructure projects in the UC area

Completed IT training or studies as well as several years of professional experience in a similar field of work Knowledge of digital telecommunications and unified communication architectures Experience with VoIP technologies (SIP, QoS), VLANs and common network infrastructures Very good knowledge of Cisco UC technologies (e.g. Jabber, Webex, CUCM, CUBE, Expressway, Ascom DECT) routine in handling tools and processes of fault and request management (e.g. ITIL environment) Good knowledge of at least one operating system (Windows or Linux) Analytical, solution-oriented operation and high operational readiness Embossed team and communication skills as well as a service-oriented mindset Structured work organization as well as transparent communication and coordination at eye level with internal customers and IT departments

We live an appreciative coexistence and work at eye level - our lived values are 'respect - reliability - courage - enthusiasm'. We offer you a responsible activity in the healthcare system in a renowned company with meaningful tasks that serve directly the medical care of patients. We promote your specialist knowledge and offer you further education. An in-house restaurant offering high-quality meals by the employer grant (breakfast, lunch, snacks). Are you coming by public transport? You will receive a grant to the German ticket. With our own shuttle service in the quarter-hour clock (morning and afternoon) between laboratory and S-Bahn Harburg you can reach us in 20 minutes from Hamburg Main Station. You'd rather go with your own car? Then you will be happy to use our nearby staff parking spaces. In only about 30 minutes you have arrived from districts north of the Elbe. You can lease a bicycle or e-bike via Jobrad. You can place this safely in our bike box. Are you valued on asset building? We will then support you through the payment of asset-effective services. About Employee Discounts & Corporate Benefits you get exclusive benefits with more than 400 partner companies. Relaxation is important to us! In addition to 30 days of holiday (at full time) you will also receive various special days of holiday. Stay healthy! We grant health-oriented sports courses via Egym Wellpass and mobile massage in the company. In addition, we offer you an anonymized blood-image analysis once a year. Mental Health Coaching at the Fürstenberg Institute free of charge for our employees With company events (summer or winter festivals) as well as department-internal Christmas celebrations, we promote collegial cooperation. .