Our ** S holiday and wellness hotel in the Black Forest has 56 rooms and suites and 140 seats in the restaurants. The house has a 1800 sqm spa area with indoor swimming pool, heated outdoor swimming pool, various saunas, steam bath and our vital oasis for massages, baths and cosmetic treatments. In addition, there is a well equipped gym, as well as a spacious gymnastics room. In our restaurants we serve regional and international specialities.

Type of employment: Full time

Managing the reservation (one- and group reservations) and the staff as well as controlling the workflows and communication with the various departments Individual processing of guest requests, on the phone or by e-mail Acceptance, processing and confirmation of reservation requests Processing and control of the reservation correspondence Ensuring optimal room disposition Adoption and solution-oriented handling Coordination and exchange of information with other departments They provide an active communication flow between all areas of our house Creation of reports, analyses and forecasts for utilization Revenue management optimization of room occupancy and pricing

Regulated working time and holidays, performance-oriented remuneration, creative freedom in co-design - practical ideas and suggestions for improvement are explicitly desired. Help in finding the apartment and a pleasant operating climate are obvious to us. Good staff. Working in a steadily growing, dynamic and modern company. Enjoy the employee benefits of the private hotels Dr. Lohbeck and further development / promotion opportunities within the group!

You are charming hosts, welcome our guests warmly and go open and friendly with you A successfully completed training, professional experience at reception, in the reservation and first leadership experiences Good communication and leadership skills with guests and employees Teamability, organisational skills and a friendly and safe occurrence Self-responsible and concentrated work, organizational institution An open and professional appearance, good handling, communication skills, team skills, flexibility, reliability, a well-kept appearance, and a warm guest orientation Very good German, English and French skills Very good EDV knowledge preferred with solutions such as Opera Cloud, HNS, Lighthouse (OTA Insight) Distribution journeys as far as possible at Resort Hotellerie JOBV1_EN