Feuerstein GmbH / MOLOTOW™ Distribution | Germany | 77xxx Lahr | Permanent position | Full time | Published since: 03.01.2026 on stepstone.de
Customer Service Employee (m/f/d)
Welcome to the exciting world of the creative industry! As an internationally renowned company with company headquarters in Germany, we are passionate about producing and distributing innovative artists' accessories in the street art and art sectors. We are proud to say that we have the leading position in this industry. Our own brand MOLOTOW stands for quality and sustainability. Each of our products is manufactured with the utmost care and precision, and we are particularly proud of it as a "Made in Germany" company. To strengthen our team we are looking for you as Customer Service Staff (M/W/D) for permanent employment in full-time (preferably) at Lahr site. .
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Your tasks • Your profile • What we offer
Collection and maintenance of orders and customer master files Telephone and written communication with customers and business partners Consulting our customers on products, orders and delivery times Collection and maintenance of customer data in our ERP system Implementation & Monitoring of the ordering and shipping process General administrative activities in the daily business Solution-oriented processing of complaints and returns Accounting and Auditing Support Close cooperation with other departments such as sales and logistics to ensure smooth customer support
Completed commercial training or comparable qualification Professional experience in customer service Embossed communication and problem solving capabilities High service orientation and pleasure in handling customers and our MOLOTOW product world Good knowledge of German and English in word and writing, other foreign languages of advantage Safe handling of MS Office and ideally experience with ERP systems Independent, structured and reliable operation Hands-on mentality, fun at work in a dynamic environment
Exciting challenges and varied tasks A young, dynamic and creative working environment A contact person for the 6-month period Further development and development opportunities in a future-oriented company Short decision-making, thanks to marketing and web development in the house: targeted development and implementation of campaigns and projects in the team Very good transport connection, charging pillars for e-vehicles & free parking Free table water & free coffee Corporate fitness: lump-sum participation in the fitness centre contract Employee events Support for professional training 20 % Molotov purchase discount Future provision through company pension provision 30 days off Spacious office and meeting rooms Future-proof workplace & punctual payment
Location
 | Feuerstein GmbH / MOLOTOW™ Distribution | |
| 77933 Lahr | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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