Operations Specialist Integrated Logistics (m/f/d)

Logistics touches every aspect of our lives - from the goods we consume daily to the health care we rely on. With us your work goes beyond logistics: it allows the small and great moments of life for people around the world.

As a globally leading logistics company with the vision of developing our world, we offer you a safe and stable environment. Here, your work makes a real difference. Whether the supply of food, the development of sustainable transport solutions or the commitment to local communities - your work will do more than you can imagine.

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As an Operations Specialist, you'll be based at our customer's site in Dahlewitz near Berlin, managing daily transport operations from order fulfillment to shipment visibility and issue resolution. As the key contact for our customer, you'll cooperate with internal 4PL teams and external transport providers to deliver a seamless service experience. Ready to take ownership and make an impact? Apply now and join our team!

• Act as a main contact for the services in scope

• Coordinate transport services for customer orders, using transport management systems. Handle exceptional & special transport requests

• Select transport modes, logistics service providers (considering the agreed selection parameters) to ensure on-time pick-up and delivery service in full

• Execute administrative tasks (e.g. cost allocations, effort reporting) and prepare/send standard reports (e.g. document monitoring & forecast)

• Execute event monitoring services to guarantee delivery service. Check and open deviation reports based on event monitoring

• Issue or receive as well as respond to deviations reported by identifying root cause, causing party and proposing corrective actions

• Recognize and escalate operational issues impacting the service in time to your management

• Show ownership within the area of responsibility and execute tasks with expected level of pro-activity, productivity & performance

• At least 3-5 year of working experience in the logistics and forwarding environment,

• Knowledge & understanding of at least airfreight and another modes transports (Road, Sea)

• Strong customer service orientation and ability to understand and execute new processes

• Ability to fulfill time-critical tasks, keep schedules and deadlines

• Fluent English and conversational German language skills, both written and spoken

• Distinct process understanding as well as an independent and structured way of working

• High flexibility and openness to standby-service to cover a 24/7 high class service together with your international team

Compensation: Performance-based salary, holiday pay, Christmas bonus, as well as success and profit sharing, plus 30 days of annual leave Health & Well-being: Sports and wellness programs, additional company health insurance, bike leasing via JobRad, counseling services (e.g. work-life balance), and location-specific initiatives Capital Formation Benefits: Financial support for long-term savings including pension plans, savings schemes, and investment funds Career Development: A wide range of training opportunities for professional and personal growth, search as language courses and development programs Employee Discounts: Exclusive offers and discounts with numerous partners companies in areas such as fashion, leisure, electronics, home & living, and more Team Culture: A collaborative working environment within a large organization, complemented by team and company events