Dispatcher in Medical Assistance Abroad (m/f/d)

Processing of emergency calls and orders: You receive written and oral orders – including urgent emergency calls from home and abroad – and take the right steps

Care of patients and relatives: You are the reliable voice on the phone and supports people in challenging situations with empathy and competence

International communication: You are in multilingual exchange with customers, patients, service providers and hospitals around the globe

Organisation of worldwide repatriation: You coordinate ground and air-bound transports and ensure that patients come home safely and quickly.

You have professional experience in the fields of medicine, tourism, telephone customer care or insurance, also with international reference For our customers and your team, you are a reliable partner/partner on which you can rely Enforcement and a structured way of working You count on your strengths The willingness to shift and standby - even on weekends - will bring you German and English are fluent in word and writing, we look forward to further language skills

A comprehensive introduction to your new area An indefinite full-time job with up to 50% home office after successful e-processing A performance-oriented, collective remuneration according to AVR-Caritas, including Christmas allowance, holiday allowance and other special payments 30 days of full-time leave and a working week (AZV-day) available An employee-funded, occupational pension scheme at the Rheinische Additionalversorgungskasse (RZVK) and asset-effective services Qualified professional and personal training opportunities, including our Malteser Academy A good connection to public transport and the possibility to obtain a underground parking space The possibility to obtain a job-created Germany ticket The possibility of (e-)bike leasing Various discounts and vouchers in the benefit portal for Malteser employees Offers for occupational health promotion, including a grant to the fitness provider EGYM WELLPASS