Immigration Office Guide (m/w/d)

Senior Account Manager (m/w/d) We are looking for the Office for Public Order of the capital. The posts must be occupied without delay. The Office for Public Order is one of the major offices of the city administration with over 1,000 employees. The Department of Foreign Affairs is responsible for around 170,000 foreign citizens. The service is organised in five fields with over 150 employees. The tasks of this publicly-intensive area are characterized by the application of a complex legal area that is constantly developing.

You provide personal, written or telephone information They are responsible for the visitor control of the office and take over the spatial and process-related references of the customers to the correct place of the office or the Office for Public Order the content and linguistic explanation of the content, scope and meaning of e.g. requests/forms of the service (no interpreter function) are also your tasks They provide the customer with an overview of the authorities of the city administration and of the tasks of local authorities. You perform other tasks after instructions A change or addition of the area of responsibility is reserved. The work can be done either at Eberhardstr. 39, 70173 Stuttgart or in Jägerstraße 14, 70174 Stuttgart.

completed vocational training, with several years of professional experience in the public/customer service Public service experience is desirable averted and safe occurrence – even in conflict situations Enforcement capacity with good communication capability very good oral and good written expressability in the German language safe foreign language knowledge in English (mother language or at least. Level B2, proofs shall be added; Other foreign language skills are of advantage

a future-proof workplace Work-Life-Balance through flexible working time models during opening hours personal and professional development through our EducationCampus Health management and sports a free Germany ticket for the ÖPNV the bicycle leasing offer ''StuttRad'' occupational pension provision and annual special payment Stuttgart allowance for employees – up to €150 per month attractive staff apartments in the city area of Stuttgart discounted lunch We offer you a place of the 6 TVöD payment group. .