DIS AG | Germany | 76xxx Bruchsal | Permanent position | Full time / Home office | Published since: 31.12.2025 on stepstone.de
2nd Level Support (m/f/d)
Are you happy to solve technical challenges and act as a competent contact person in the support everyday? We are looking for an IT employee 2nd Level Support (m/w/d) in the Bruchsal area, which actively contributes the support processes and professionally supports the team.
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Your tasks • Your profile • What we offer
Classify and systematically process requests forwarded by First Level Support Contact for colleagues from 1st Level Support and 3rd Level Support Documentation, error analysis and correction of the resulting fault messages In the case of more difficult technical errors, you coordinate the processes via internal forwarding to colleagues Planning and implementation of theoretical and practical training
Successfully completed training in IT or a comparable qualification Professional experience in IT support Secure and routined handling of the current MS Office applications Good knowledge of the installation and maintenance of terminals and printers, ideally also with Active Directory and Azure AD Good knowledge of German and English in word and writing, as team communication as well as with customers and partners takes place partly in both languages Embossed service orientation and team skills Enthusiasm for IT and new technologies
Unlimited employment contract A monthly fixed salary in excess pay Assets Holiday and Christmas money Flexible working hours and home office options
...and much more
Location
 | DIS AG | |
| 76646 Bruchsal | ||
| Germany |
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