GB MKC, Consultant Customer Service Center Plus - Direct Sales (m/f/d)

With a balance sheet total of around €11.7 billion, the Kreissparkasse Böblingen is one of the 25 largest savings banks in Germany and is the most important financial service provider on site. In our business area, which includes the Böblingen district, around 1,200 employees in 13 consulting centers, 28 branches and 27 SB facilities provide special customer proximity and high service quality. Do you have the pleasure of telephone customer consultation and recognize quickly where additional financial space or suitable solutions are required? Then you will create customer-oriented advice, connect service with active sales and create added value through targeted recommendations and cross-selling. What tasks you expect from us: You advise our customers by phone on the topics of service and liquidity, in particular with regard to financial scope. The focus is on the sale of consumer credits and, where appropriate, MRP loans. You identify and use potentials for cross-selling and are targeted at our experts. You win new customers through targeted telephone consultation and advice. You take over the support function for sales in the private customer business as well as all specialist roles in sales. Which skills you will bring:

You have a commercial training plus bank-specific personnel development measures or comparable training. You are versed in address-oriented communication, especially on the phone, and have ideally already experience in telephone sales or customer service. You are service- and sales-oriented and have pleasure in communicating and dealing with people. A variety of salary packages: In addition to a collective wage group 6 TVöD-S - with additional retirement provision, you will benefit from a special savings fund payment and participate in a performance- and earnings-oriented variable remuneration system. Continuing training: We support your career path with seminars and courses, including at our own academy. Mobility: We grant you a 50% grant to your VVS company ticket and take part in your bicycle leasing via Jobrad. Work-life balance: you benefit from flexible working hours and the possibility of mobile work as well as 32 holiday days. Health insurance: Your health is at our heart - our occupational health insurance supports you. Employees: Recommend a new employee and receive a premium after the trial period. Corporate Benefits: Employee discount at over 700 shops. Regionality: a workplace close to home. “Team Red”: Friendship from our fellowship. .. and much more: A private employee restaurant in Böblingen, health care, sports groups and events – this is our self-conception as a public employer. The job is also suitable for disabled applicants. We ask you to provide the application documents with a SCHUFA-BonitätAuskunft. Thank you. Questions will be answered by Mrs. Tamara Bühler at 07031 77-1468.

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