0Teamleitung Outbound (m/f/d)
S-Kreditpartner GmbH | Germany | 10xxx, 14xxx, 13xxx, 12xxx, 11xxx Berlin | Permanent position | Full time / Home office | Published since: 28.10.2026 on stepstone.de

Teamleitung Outbound (m/f/d)

Branch: Insurance and financial ser... Branch: Insurance and financial services


S-Kreditpartner – our name is program. And it makes clear at first glance: we belong to the family of savings banks. As a specialized partner, we bundle the activities for car and consumer financing. Together with our sales partners, we want to strengthen the position of the Sparkassen Financial Group in these business areas. You combine sales expertise with leadership experience and enjoy motivating people, optimizing processes and exploiting sales potential in a targeted and best way? As a team leader Outbound (m/w/d), you play a central role in developing our telephone sales activities. You recognize market and customer potentials, set targeted impulses and create the framework conditions to create sustainable business relationships and successful product conclusion from customer contacts. You combine entrepreneurial thinking with a clear sales orientation and modern employee leadership. Sounds exciting? We are looking for you on 1 January 2027 Teamleiter (m/w/d)

Your tasks • Your profile • What we offer

You control outbound and service-oriented campaigns and successfully implement the strategic requirements and operational objectives of the department management. You are responsible for the development of new business revenue and product sales, directs leads and unlocks potentials in the existing SKP customer base. You continuously develop remote sales and outbound processes by telephone to increase sales success in a sustainable manner. You consistently establish and secure service and quality standards, control external telephone service providers and support their performance quality through clear specifications, professional support and training. You plan on the need-oriented use of personnel and capacities and guide, motivate and coach your employees to promote their development and successful cooperation.

Specialist / Higher Education or Banker or Savings banks or comparable qualifications You bring long-term sales and leadership experience from a call center or customer center with You have extensive experience in system-assisted control of telephony units and know the special requirements of outbound telephony You have well-founded expertise, product and industry knowledge in the private customer business of Sparkassen, ideally with special expertise in consumer credit and the relevant legal frameworks, especially in consumer credit law and in MaRisk You have very good Microsoft Office skills, especially Excel You work structured, binding and solution-oriented and keep an overview of complex tasks

Compensation & Finance (attractive salary [tariff], 13th monthly salary in the tariff, occupational pensions, asset-effective benefits, food supplement) Work-Life-Balance & Flexibility (30 days of annual leave and bank holidays [24.12./31.12.], flexible working hours, home office or mobile work) Health and well-being (JobRad, pme family service, modern hardware equipment, medical precautions and screen workstations) Development & Community (further education, career opportunities, welcome event, events) Want more insights? Here we go into detail about our Benefits

Location

ava S-Kreditpartner GmbH
10715  Berlin
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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