Junior Customer Service Representative (m/w/d) Health Insurance

In the heart of the vibrant centre of Hamburg, just a few minutes walk from the main railway station, our teams are driving forward the further development of our comparison portal. Our stock customer team is looking for active support, and we cordially invite you to apply as Junior Customer Career (m/w/d) for health insurance at CHECK24 Comparative Portal für Krankenversicherungen GmbH. With us you have the chance to work in a living environment and actively shape the future of the health insurance industry. If you want to develop yourself together with a dedicated team and offer our customers the best possible service, we look forward to your application.

Digital consulting and support for our existing customers (m/w/d): You answer all questions about existing contracts – service-oriented and competent No acquisition, but service: You take care of in-depth inquiries and make sure that our customers receive the best possible service and need-oriented advice on the existing contracts Advice and conclusion: You support our customers in adapting their existing health insurance Contact person for customer requests: You are the first contact for all incoming customer requests and ensure quick and competent processing by acting as an interface between customers and insurers Process optimization: You actively contribute to the further development and improvement of our workflows

You have a good completed commercial training, ideally in the insurance sector (e.g. as an insurance businesswoman, insurance professional or merchant for insurance and finance) First professional experience in the insurance industry is beneficial You draw your attention through pronounced customer orientation and a sovereign, friendly appearance on the phone Own initiative, openness for new topics (e.g. AI) and a clear target orientation round off your profile

The best of both worlds: CHECK24 cultivates a presence culture and combines all the advantages of an established company with startup fleet. We plan in the long term and at the same time you get the opportunity to actively shape processes We don't have 08/15: No cross-species and superficial customer advice – We are working intensively, enabling you to gain steep career opportunities through continuous growth, individual development and further training opportunities, and make you an expert in the long term (m/w/d) Attractive salary package: In addition, we offer attractive vouchers for a variety of CHECK24 products, a generous support in occupational retirement provision and a very good cost share in the EGYM Wellpass Food & Drinks: The whole week of work is available for free office lunch, fresh fruit, hot and cold drinks and a selection of different types of cereals are of course with us! Sustainable mobility: Our central location in the heart of Hamburg allows easy access by public transport or bicycle – for this we offer you a 100% free German ticket or promote Your company bike leasing Extensive health package: A flexibly retrieved health budget and the possibility to participate in our common sports activities (e.g. football, Alsterlauf, backfit – also on the roof terrace in summer) Work-Life-Balance: We work closely on site from Monday to Thursday. On Friday there is a possibility for mobile work. In addition to 28 days of holiday, you can take up to 10 days of unpaid vacation CHECKito-Spirit: Since we attach great importance to a good relationship on site in our office, we offer you a relaxed working atmosphere with duz culture, regular drink-outs and cool team events. For the break, a table tennis table, a kicker, our grill on the roof terrace and the unique view over the outdoor nest We equip you: ergonomic workstation with modern equipment (such as MacBook and additional screens) and height-adjustable table from the first day JOBV1_EN