Cisalpina Tours | Germany | 20xxx Hamburg | Permanent position | Full time | Published since: 22.05.2026 on stepstone.de
Senior Business Travel Consultant (m/f/d)
CISALPINA GERMANY – Cisalpina Tours is the leading Italian travel management company in business travel. For more than 50 years on the market, it is now one of the most important companies in this industry. It is part of the MSC Group, the world's leading maritime company, the third largest in the cruise sector and with over 150,000 employees in 155 countries. In more than 50 years of activity, Cisalpina Tours has developed on the market as an efficient, innovative and technologically advanced travel management company that is able to align its activities to the needs of customers, immediately find the best solutions and focus on quality. PASSEND FOR YOU? Finally career opportunities in a family environment with corporate structures. Simply contact us and shape our growth course at our Hamburg location as Senior Business Travel Consultant (M/W/D)
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Your tasks • Your profile • What we offer
SO WATER YOU OUR WORLD You process travel requests independently and take care of the entire booking process. All aspects of the business trip – flights, train, hotel, car rental or taxi – are professionally organised by you. The exhibition of tickets, including rebookings and refunds, is also part of your everyday life. You present individual travel options after carefully researched and compared prices and services – from low-cost to world travel. Take into account all relevant customer data, pay attention to compliance with travel policies and inform about necessary visas. E-mails and enquiries are processed reliably within the agreed service hours (SLA). For more complex projects – such as group bookings or multi-level travel plans – you can also keep an overview. If necessary, you actively offer meaningful alternatives to meet customer requirements.
THE BRINGS Own Responsibility – You take responsibility, considerately foreseeable, and also with a high workload you can deal with stress situations. Found experience with a GDS (e.g. Amadeus, Sabre, Galileo) is a must – ideally, you bring knowledge into multiple systems and are currently working actively with it (at least 4 years of professional experience). Very good knowledge of MS Office and Google Docs – You use modern tools safely in the daily business. Excellent geographic knowledge and excellent product knowledge about airlines and worldwide destinations. Organisational skills, communication strength and a pronounced customer orientation are what distinguishes you. You like to think “outside the box” and find creative, individual solutions for different travel needs. Your heart beats for the travel industry – you love inspiring people and offering first-class service. You have a look at world events and understand the impact of current events on travel planning. Punctuality and reliability are of course for you. You speak fluent English – other languages such as German, Italian or Spanish are a plus.
LIEFERT DIR MSC Flexible working hours: in the form of a sliding time model with working time account Atmosphere: with a large portion of hand-on mentality, you work with us internationally and still family Office history meets New Work Health and environmental benefits: free gym
... and many more. .
Location
| Cisalpina Tours | ||
| 20457 Hamburg | ||
| Germany |
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