Stakeholdermanager:in (m/f/d)

The Berlin water companies are with over 4,800 employees: the largest company in the water and wastewater industry in Germany. As a company of the Land of Berlin we design and promote the lively, modern metropolis of Berlin. Berliner Wasserbetriebe are widely regarded as a stable business enterprise and a reliable employer beyond the city boundaries.

Job ID: 4306 Location: Berlin, Neue Jüdenstraße 1 Start / Framework conditions: from 01.03.2026 / unlimited In customer service (KS), we ensure the company's revenues. Our action is targeted at our customers:in line with competence and efficiency.

Establishing open and regular communication with all relevant stakeholders on customer service topics (e.g. fee communication, changes in the processes with an impact on customers) Establishment and maintenance of networks for comprehensive knowledge transfer to water-economic issues, customer service topics and complex technical issues Stakeholder analysis for customer service and creation of a stakeholder matrix in coordination with corporate communication Priority of stakeholders and development of a communication and integration strategy Participation in events If necessary, the support of the Board of Directors of the Berliner Wasserbetriebe

Master Public Relations, Communications and Political Sciences with a sound knowledge of stakeholder management and relevant job-relevant experience As an alternative: Bachelor of Public Relations, Communications and Politics with well-founded knowledge in stakeholder management and relevant job-relevant professional experience in stakeholder management, corporate communication or public affairs, as well as additional knowledge that will enable a knowledge level as taught in a master's degree Experience in dealing with internal and external stakeholders Insufficient experience in organization, communication, moderation and negotiation Deep understanding of customer service (processes) and expertise on current customer service requirements Embossed network competence Communication security before groups and decision-makers:inside

Innovative technologies for the Berlin water cycle Sustainable environmental protection through active research Sensual tasks with responsibility and team spirit Various career prospects and promotion (e.g. female leadership programme, individual staff development plans, internal training opportunities) Balanced work-life balance: 39-hour week, 30 days holiday/year, with corresponding activity can take place 60% of working time per quarter in the home office, various working time models (e.g. Sabbatical, sliding time, part time, 10 additional holiday days by change of pay etc.), occupational retirement provision (VBL), asset-effective services (VWL), subsidy for Germany ticket Job, Corporate Benefits Payments We offer you a compensation in the remuneration group 13 according to the collective agreement of utilities (TV-V). Depending on the existence of the personal conditions, a grouping may also take place in a lower group of charges. .