Head of Key Account Management (m/w/d)

Carglass® Germany is a specialist in the repair and rebuilding of vehicle glass. In Germany, Carglass® employs around 2.450 employees, including over 1,700 specially trained Carglass® technicians. About 550 employees work at the head office in Cologne, with around 200 employees working at the Customer Contact Center (Call Center). The company operates around 1.2 million. Customer contacts per year and helps drivers throughout Germany, either in one of the 370 service centers or on the move with more than 240 mobile units. To support sales, we are looking for an unlimited period and at the earliest possible time Head of Key Account Management (m/w/d)

The overall strategic and operational responsibility for our key accounts in the insurance, leasing and fleet sector is in your hands. Ensure sustainable growth and strengthen the market position of Carglass® as a relevant partner for our customers. As a disciplinary and professional leadership, you lead a dedicated team of 12 employees, including 7 direct reports, and actively contribute to the further development of skills and team structures. The personal support of important inventory customers: both as well as the support of annual and development talks are key components of your work. You understand building networks and maintaining them in the long term. In close cooperation with Sales, Business Development, Pricing, Marketing and Controlling, you develop market-oriented sales strategies and successfully implement them together with your team. Through regular travel activities on about two to three days a week throughout the entire federal territory, you remain close to our customers: in the early days, market trends recognize and build resilient relationships. International interfaces, in particular to the Belron parent company, as well as participation in industry events and trade fairs offer you additional platforms for positioning Carglass® in an international context.

Multiannual professional experience in strategic and operational key account management, ideally in the insurance, leasing or automotive environment, form the basis for your success in this role. Leadership experience, ideally in decentralised sales structures, will help you to motivate, develop, and achieve ambitious goals together. In addition to a well-founded commercial understanding, you are characterized by pronounced negotiation skills, analytical thinking and a clear view of business potentials and customer needs. Your strong communication strength in German and English allows You have a sovereign appearance, both in the international environment and in cooperation with interdisciplinary teams Whether with completed training or studying, your relevant professional experience, your industry understanding and your ability to successfully manage complex customer relationships are crucial. Personally you convince by empathy, self-initiative and a sovereign appearance, even in challenging conversation situations.

Modern working environment: flat hierarchies, duz culture, employee events, free parking Entry/ personal development: integration plan with sponsorship program, training and further training opportunities Work Life Balance: Home Office (incl. IT equipment for home), sliding time, Sabbatical, 30 days vacation Well-Being: variety of sports and health measures, subsidised health insurance, special leave Safety: safe workplace in an innovative, value-oriented, growing company, asset-effective services, occupational retirement Social Responsibility: Emergency Fund, Foundation “Giving Back”, Spirit of Belron JOBV1_EN