BIG direkt gesund | Germany | 52xxx, 44xxx Dortmund, Jülich | Permanent position | Full time / Home office | Published since: 27.01.2026 on stepstone.de
Customer advisor in the field of compensation services (m/f/d)
Entrance to the first direct sickness fund in Germany: For more than 25 years, we have been relying on digital communication channels and lean structures with many extra services for our insurers. With more than 520.000 customers and more than 950 employees, we are among the 30 largest health insurance companies in Germany. .
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Your tasks • Your profile • What we offer
Comprehensive and customer-oriented advice and support of our customers, in particular on the topics of regressions and refund claims Reclaim costs for BIG if third parties are responsible for expenditure Assessment and processing of operations on the above-mentioned topics of refund claims Dissolving and analyzing complex issues as a health slot for our insured persons Customer loyalty and customer satisfaction through an empirical and friendly appearance Cooperation with service providers in the above-mentioned topics of refund claims Sales-oriented use of customer contacts/telephonies to generate new stakeholders and members
You fit us when you have completed training in health care, preferably as a social security specialist, merchant/wife in health care Ideally, you have several years of professional experience with a statutory health insurance fund You can capture complex facts and represent them customer-oriented Self-employed and responsible work is self-evident and the satisfied customer is always in the foreground for you. You act confidently and expellingly in telephone customer contact and in consultations You are committed, open-minded and working independently organized with modern means of communication and MS-Office
Flexible 39-hour week Home-Of-fice or mobile work 30 days Christmas and New Year's Eve Performance-based payment Christmas and holiday money Structured onboarding Operational health management Corporate Benefits Subsidiary to the ticket Cycling leasing Promotional premium for new employees
Location
 | BIG direkt gesund | |
| 44137 Dortmund, Jülich | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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