Commercial employee Customer Service – career changers welcome (m/f/d)

With the help of state-of-the-art technology, you will process telephone and written customer requests from the entire federal territory to our insurance products. With your competence and helpfulness, you can provide the highest satisfaction with our customers and also with our sales partners such as the R+V External Service or the Volks- und Raiffeisenbanken. You recognize customer needs as quickly as accurately and find tailor-made solutions for every concern, for example in case of damage. In addition, we offer you the opportunity to qualify for contract management. Of course, you are going to be reliable and responsible at any time with the powers of attorney entrusted to you.

You have a commercial training and fun in customer care? Then you will bring the most important basic requirements. No insurance background? No problem! An intensive incorporation is our heart. We will make you fit within 3-4 months in all topics related to customer support. You enjoy dealing with people and attach great importance to service-oriented advice. The team's work will give you fun, communication skills and fingertips. You are interested in modern communication media and are open to technical innovations.

Homeoffice: Homeoffice and office by choice. Working hours: standard 38h week, time recording system, sliding time & lifetime account. Holiday: 30 days holiday & additional work-free days (24.12. and 31.12.). Remuneration: 14 monthly salaries (including Christmas & Holiday Money) or participation in the variable compensation system, special payments, employee rates & discount promotions. Health: Operational pensions & health management with diverse offers. A wide network of sports facilities (Wellpass) is also available online and nationwide. Mobility: Jobticket, Jobrad/Fahrradleasing, convenient location with covered bicycle sites. Family & Occupation: Dog Offices & Support by R+V Social Consulting. Food: Healthy & balanced food in our restaurant. Further development: promotion & further development by the R+V Academy. The acquisition of external training measures completes your personal and professional development. Culture: We live community. Our motto “What one does not create, create many” is also reflected in our teams and the daily interaction. Benefits can vary according to location and position. .