Customer Service Specialist Reception (m/w/d)

Welcome to the health insurance – a strong community of many different people! We use our individual strengths to keep our insurers healthy and healthy. We develop and support each other on this path. Because for us: Better get on together.

As part of a comprehensive reception management, you warmly welcome our customers and ask customers whether or not You are in contact with customers. to the destinations. You maintain waiting time management and take over the predictive control, planning and coordination of the available consulting windows. You take over defined tasks in the context of the short business, such as membership certificates. You regularly look at the defined goals at team level and support your leadership in implementing measures with deviations.

You have completed training as a merchant/wife for office management or have a comparable qualification. In addition, you have experience in customer contact. Service orientation is your absolute strength. You are friendly, accommodating, confident and powerful. The safe handling of the EDV is obvious to you. You are flexible in your working hours and durable.

Attractive remuneration – In addition to an attractive tariff compensation according to AOK tariff agreement (corresponding to the requirement, qualification and professional experience according to BAT/AOK-New), we offer you various social benefits such as Christmas and holiday allowances, social supplements, an interesting occupational pension scheme and asset-effective benefits. You will also receive a monthly grant to the ÖPNV as well as exclusive employee conditions and benefits via our partner platform “Corporate Benefits”. Working environment– Modern working environments with parent-child rooms and canteen (depending on location) and possibilities for alternating home office or local work. We provide you with everything necessary for a successful working day. Occupation and leisure – Compatibility of work, family and private life is important to us. You have flexible working hours with us as well as 30 holiday days, Christmas and New Year's Eve are also free of work. Health – Health is our top priority. We support you with extensive health offers and support your membership in a gym or sports club. Continuing education – We promote your professional and personal development through an extensive range of training, further education and training. JOBV1_EN