Field service technician for plumbed-in water dispensers, Munich (m/f/d)

In your area of responsibility, you coordinate all tasks relating to the life cycle of our water donors. Your main goal is to keep customer satisfaction at the highest level and to consistently maintain our quality standards.

You take over the installation and commissioning of BRITA Vivreau water dispensers on site at our customers: Regular maintenance, including disinfection and filter change of the water dispensers, are part of your daily task portfolio Service and repair work will be done by you to ensure the high quality standards of our customers: You are responsible for the maintenance of your service vehicle and take over the efficient disposition of spare parts An important task is to instruct the customers in the operation of the device technology and to prepare detailed service reports. Close coordination and cooperation with the service service and the sales organization are essential to ensure a smooth process

Ideally, you have a technical training, preferably in the fields of automated mechatronics, electronics, precision mechanics, refrigeration, mechatronics or gas/water technology In the best case, you have professional experience in technical customer service, especially for beverage machines, coffee machines or water dispensers A certification for 'electrical power for defined activities' would be desirable. Your distinctive service and the pleasure of customer support are yours You are highly motivated to solve technical challenges Your commitment, reliability and quality awareness are of great importance to us Your communication is always binding and friendly Travel readiness is required for this position, so you need a valid class B driving licence

Look forward to a varied activity with intensive customer contact in a dedicated service team As a family business, we focus on a trusting relationship, short decision-making and a respectful working environment. You receive a performance-oriented remuneration including Christmas and vacation money Your area is regional and includes your residential area You will be professionally supported by our competent indoor service team at your work For your working day we will provide you with a well-equipped service vehicle as well as a service phone and a service tablet. With our company health management, our JobRad offer and the Wellpass we support your health Benefit from attractive discounts on our products and discounts, e.g. on travel, fashion, technology and more, through corporate benefits