The family-run 4-star Hotel Hirschen in Lehen stands for real Baden hospitality, cordiality and living quality. Whether a short holiday, a leisure weekend or a cultural trip – we focus on people. A dedicated young team implements our philosophy day by day with heart and professionalism – and thus contributes significantly to the success of our home. Together we create an atmosphere in which not only our guests, but also our employees feel comfortable.

Type of employment: Full time, part time

An unlimited employment in a value-oriented, owner-managed house

Regulated working hours with electronic time recording

A modern reception team with clear structures (max. 4 fixed MA + Azubis)

Personal integration into our systems & processes

Fair payment, company pensions & free staff catering

Membership with Hansefit and a real team at eye level

Complete vocational training in the hotel compartment or cross-release with experience at reception

Very good ways of handling and a naturally friendly, binding appearance

Joy of independent work, organizational talent and sense of responsibility

Very good German knowledge and good English skills

Safe handling of MS Office – experience with SIHOT, MEWS or comparable PMS is advantageous

You warmly welcome our guests, organize the check-in and check-out and keep several tasks at the same time confidently under control

You process incoming bookings by phone, e-mail or via our digital booking channels – friendly, professional and binding

You agree daily with housekeeping, breakfast service and management to make your stay as pleasant as possible

You conduct the hotel insurance independently and take over the cash registers

You use professional complaint management to keep your eye on challenges

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