Bayerischer Rundfunk | Germany | 81xxx, 80xxx München | Permanent position | Part time - flexible / Home office | Published since: 02.03.2026 on stepstone.de
Processing in the Technical Information Division (m/f/d)
The technical information department is the contact point for technical questions concerning the offers of the Bayerischer Rundfunk and the ARD. We inform, advise and accompany our audience in the use and reception of our content. We support users: in solving technical enquiries - from classic broadcasting to digital platforms. As an interface between audience and technology, we ensure that information flows – understandable, precise and service-oriented. In the coming years, we are actively contributing to the technological change of broadcasting and are looking for you to strengthen our team! !
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Your tasks • Your profile • What we offer
Technical advice of the public on BR and ARD offers as well as verification, analysis and documentation of fault reports Cooperation in the further development and quality assurance of the AI platforms of technical information Working with concepts for communication, coordination and accompaniment in transitions, opening and shutdowns around the linear BR programs and in the ARD network Creation and updating of contents of the BR-technology pages (online articles, dossiers, image sections) Cooperation and creative implementation of media products for end customers (e.g. tutorials) Presentation of technical topics at trade fairs and information events Market and technology research, in particular on receivers and new developments
Completed technical or media education Knowledge and interest in technical dissemination and BR/ARD offers Media designer knowledge (e.g. video, photo, audio, graphics) as well as knowledge about image, program and copyright Experience in customer consulting or technical support Ideally experience with customer relationship management systems (CRM) and content management systems (CMS) for website creation Affinity for new software and interest in using AI solutions Sovereign and friendly appearance as well as pronounced communication strength in dealing with different appeals – combined with high customer and service orientation Structured, self-responsible way of working and enjoying the understanding of technical content
Fair tariff payment Attractive working time and home office regulations Development and training opportunities Canteen Childcare Offers Operational health management
Location
 | Bayerischer Rundfunk | |
| 80335 München | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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