Quality Technician (m/w/d) in the Service & Quality Assurance department

As an automotive supplier, DENSO is one of the world's leading developers and suppliers of components and systems for heating, air conditioning, engine cooling, exhaust gas cleaning, autoelectronics, electronics and instrumentation. Become part of DENSO as a quality engineer (m/w/d) in the Service & Quality Assurance department at our location in Eching near Munich, and help shape the future of mobility! The place is written for two years.

In this varied position, you take responsibility for implementing key tasks in the Service & Quality Assurance – Service Section. They cooperate with DENSO Corporation Japan, the DENSO EU Quality Unit and the worldwide DENSO production facilities. You work independently and guide or coordinate the departments involved. In addition, you represent the quality department to internal and external customers at the highest level. Your tasks in detail: complaints: tracking of customer complaints including the management of single and outgoing malicious parts in the relevant B2B portals; Documentation: preparation of reports and evaluations, explanation of these to internal and external customers, including necessary translations from English to German; Statistics: performing statistical evaluations of complaints with associated reporting using analysis tools, such as Power BI; Quality management: continuous monitoring of quality, focusing on early problem detection and consistent tracking; QM support: support for quality problems at customer and DENSO production lines, in individual cases also at suppliers; Direct customer contact: In case of need, carrying out investigations with the customer, e.g. on the vehicle and in the workshop; Project management: Planning and implementing new quality projects and maintaining our quality systems.

(m/w/d) or Kfz-Meister (m/w/d) with several years of professional experience or corresponding academic training; Nice-to-have: professional experience in quality management in the automotive industry; Analysis: Rapidly deriving necessary activities based on the results of deep data analysis, using tools such as Power BI & Excel; Cooperation: joy and sovereignty in team work, reliability and high service orientation; Skills: Excellent organizational skills, good negotiation skills and a pronounced analytical and interdisciplinary thinking capability; Communication: flowing German and very good English knowledge in word and writing are a prerequisite for this activity; Mobility: Class B driving licence, flexibility and willingness to travel.

Attractive remuneration: 13 monthly salaries and other optional supplements Work-Life-Balance: 30 days vacation and sliding time model for flexible working hours Homeoffice: Flexible work, also possible from home Further training: Wide range of training and training Employee Benefits: Attractive leasing offers, additional health insurance, consulting hotline, Urban Sports Club etc. Business trips: Support through generous daily money Contacting working environment: Modern offices, own canteen, free parking International company: career opportunities in a global environment Open corporate culture: diverse, multicultural team Events: Regular company and team events JOBV1_EN