Sales Operations Manager (m/f/d)

The team of Genoa GmbH ensures IT security at TOP level. Whether it is IT infrastructures in the public sector, in industry, KRITIS organisations or in secret protection: We know the respective areas of application and offer a portfolio of tailor-made IT security solutions.

Our claim: To make a significant contribution to the development of IT security technology - especially in the context of current and future fields of action such as AI, machine learning or post-quantum cryptography. We offer our more than 400 employees exciting perspectives in a company with stable core business. Be part of our unique team. You have a strong understanding of the process and are interested in how modern systems and digital solutions make sales everyday more efficient? Do you want to work as an interface between sales, IT and other departments and actively develop our sales processes? Then our team sales operations strengthen and work at our location in Kirchheim near Munich with the possibility of regular home office as sales operations manager (d/m/w). What is there to do?

• As a key user, you take responsibility for the imaging and further development of our sales processes in the system landscape.
• As a central contact for the Sales department, you coordinate enquiries, requirements and suggestions for improvement around our user systems and align them with internal IT and other interfaces.
• You continuously develop our ERP and CRM processes and ensure efficient support for everyday sales.
• Adjustments to program configurations, database queries and reports are part of your tasks as well as maintaining user rights in the field.
• You carry out trainings and workshops for our users and create appropriate documentation.
• Together with the relevant interfaces, you will ensure the documentation and performance of audits according to ISO 9001 and update the relevant processes.
• You develop sales-internal reporting formats, checklists and standards and ensure their successful implementation in the daily business.
• In the implementation of internal regulations, for example in the field of data protection, you support the subject area and ensure their consideration in the relevant processes.
• You represent the interests of the Sales department in the operating team and actively contributes the requirements of sales to the further development of our systems.
• As a pulse generator, you identify digitalization potentials and develop suitable solutions together with the relevant interfaces.

That's what you bring

• A successfully completed commercial training or university studies, for example in business informatics or business management
• At least five years of relevant professional experience, ideally with experience in Microsoft Dynamics or as a key user of a CRM or ERP system
• Good knowledge of project management as well as a pronounced affinity for digitization issues
• A pronounced understanding of the process and analytical thinking
• A structured, independent and solution-oriented approach
• Communication strength and joy in cooperation with different disciplines
• Fun to support users, communicate knowledge and actively accompany change processes
• Language and written language skills (at least C1), good English skills are desirable

Behave with us - even if you mean not to be able to fulfill everything that stands here. Together we gradually develop your full potential!We offer this

• Extensive incorporation by experienced colleagues, a great team and appreciation at all levels
• Exciting perspectives in a company with stable core business and high growth potential
• Flexible working hours and the possibility of mobile work
• A company that welcomes the dogs of the employees
• Individual development possibilities and our career program "career sprint" as an entry into the specialist or guide track
• Common corporate events, favoured use of sports and health facilities and fruit and beverages
• Occupational pension
• Sustainable mobility is important to you? We too! We reimburse your ÖPNV ticket, promote e-loading stations at your home and offer different job bike models
• Compatibility of work and family with an in-house nursery and child holiday care and support in the field of child care

Your contact for this location is: Isabella Voth-Kemmer

We look forward to your application! Please use our job portal (https://jobs.genua.de/)!

For more information, see www.genua.de

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*The job description does not mean the male variant, but stands for a gender-neutral designation of the profession. With genoa, people are welcome whatever gender. The omission of gender-specific differentiations in the text serves only for better readability.

Joblocations:

85551 Kirchheim bei München, BAYERN, GERMANY