Team Leader (m/w/d) Customer Service / Data Analysis

Do you want to introduce your analytical skills and your enthusiasm in working with data in our Information Service for Official Statistics? Do you want a responsible task in an exciting and developing working environment? Then you will become part of our team as team leader (m/w/d) customer service/data analysis at the next possible time and actively participate in the further development of our information service. TEAMLEITING (M/W/D) CUSTOMIC OURVICE / DATA ANALYSIS Information service Location: Bad Ems Grouping: to EC 10 TV-L Contract of employment: unlimited Application deadline: 25.03.2025

Supporting demanding data users, including ministries, chambers, associations, universities for (data) requests and evaluation and processing of data Guidance of the Information Service Team, development of new query processes and ensuring data quality Monitoring and participation in the further development of the information service or Customer service Creation of customer-specific information systems with Oracle Analytics and support in the integration of data into our website and data portals of the country

Successfully ablated Studies (Bachelor, FH Diploma) of the disciplines Business Informatics, Computer Science, Economics or Social Sciences, Data Science, Journalism, etc. Embossed team skills and communication strength Very good oral/written expression Knowledge of how to use database and BI systems (Oracle Analytics or comparable tools), in HTML, Typo3 are advantageous Flexibility and self-initiative combined with innovation capability and change competence Interest in economic, social and political issues Willingness to continuously develop in a changing environment readiness to take responsibility and a careful and thorough procedure

Rate incl. annual special payments, occupational pensions and 30 days holiday Individual training opportunities Future-proof employer Home Office (partial) Flexible working hours Operational health management JOBV1_EN