We are the GWG group based in Stuttgart. As an apartment company of the R+V insurance group, we serve around 13,000 residential and commercial units in Germany. Around 230 colleagues take care of our tenants at six locations. We pursue an ambitious CO2 climate map for our buildings and are ESG certified. Housing and sustainability are our passion! Account Manager (m/w/d) Full time | Unlimited | Location: Stuttgart You don't just want to manage apartments, but to help shape the home of people? Then you're right with us!

Customer support: You are the link between our local offices and the tenants. For efficient and transparent communication, you are proactive in accepting renting plans. As the first point of contact, you are the driving force in solving concerns and stand for fast, targeted results. Optimization of customer communication: You take responsibility for the processing of customer requests and are constantly working on the further development of our communication processes in order to sustainably increase customer satisfaction. Control of service providers: In close cooperation with the local teams, you coordinate the selection and control of the service providers on site. You always keep an overview, make sure that services are provided on time, and take care of compliance with important deadlines. Value preservation and value enhancement: Together with the Asset Management and Technology departments, you are actively involved in the planning and management of investments aimed at maintaining and increasing the value of our real estate.

Know-how: You have completed training in the real estate industry and ideally brings first experience in commercial customer support. Your well-founded expertise, especially in rental law and building technology, as well as your good understanding of current market trends, will enable you to make a valuable contribution in our team. IT competence: You are practiced in dealing with MS Office tools and the incorporation into new IT programs is easy for you – SAP skills are a plus Reliability and ownership: You proactively organize your tasks, work structured and take responsibility for your tasks and their results. You always keep an overview and are reliable in implementation. Communication strength: As a real service provider (m/w/d), you are characterized by open and empathic communication – be it in contact with tenants, customers or the team. You understand how to act in a solution-oriented manner.

Flexibility: Up to 40% mobile work and flexible sliding time – your everyday life, your decision. Attractive Benefits: 30 days vacation (+24.12. and 31.12. free), 50% grant for the Germany ticket or job ticket, JobRad lease and discounted rental apartments from our stock. Work-Life Balance: Ergonomic jobs, urban sports discounts and corporate benefits. Fairness & Precaution: Tariff-oriented compensation (including Christmas and holiday allowances), occupational pensions and asset-effective benefits. Promoting engagement: Up to 16 hours of release per year for social engagement. And we offer even more: Here you can find out more about us.

JOBV1_EN