IT System Administrator for Support and Customer Care (m/f/d)

IT Consulting Kühnl is an owner-operated system house based in Ulm. For 25 years we have been developing innovative IT solutions for our international customers. In the Helpdesk, IT infrastructure, VoIP and MS365 segments, we implement exciting projects for multi-site customer environments. Our solution partners include Vodafone, Veeam, Dell, VMware, Microsoft and Enreach. As a responsible family-run company, we focused on an innovative and sustainable strategy. Our economic orientation ensures jobs through continuity. Flat hierarchies and short decision paths support the further development of our employees.

Ensuring a secure and stable IT infrastructure of our customers Supporting our customers in 1st and 2nd level support both in the field service (provision of valid driving license), and in our support center Proactive action to prevent damage caused by the current cyber risks System administration and maintenance of Windows clients, Windows Server and ESX environments Administration of Microsoft 365 environment Planning and implementation of IT projects in cooperation with the respective competence centres

Successfully completed training as a specialist/system integration or a comparable degree You already bring relevant experience in 1st and 2nd level support Structured, independent and self-sponsored mode of operation A high customer and service awareness is of course for you The handling and support of IT users gives you great pleasure First findings in handling ticket and remote tools, as well as ITIL Funded knowledge of the current and current Microsoft Windows client and server solutions Good knowledge of network infrastructure, as well as in Active Directory Experiences with MS365 are desirable flowing German and good English knowledge in word and writing Communication skills and a high level of team skills, as well as a sovereign appearance complete your profile Driving licence B

Possibility of Home Office Occupational pension Success participation / commissioning of team performance Exciting team events Company cars Training opportunities Online, seminars or training courses Unlimited employment contract Free refreshments, fruit and coffee Modern workplace equipment, ergonomic office furniture Central location, parking, very good access to public transport