BMW Group | Germany | 30177 Hannover | Full time | Published since: 25.08.2026 on stepstone.de
Customer Manager Aftersales (f/m/x)
BUSINESS: SAVE THE FEEDBACK. PARTICIPATION Our aftersales teams make the difference every day – with their passion, business sense, their communications talent and their sense of what makes our customers happy. And all this in an environment that does not limit personal developments and rewards engagement through appreciation, but also with generous benefits. In our service area at BMW Hannover, we provide excellent advice and support for our customers every day. We consistently implement the highest quality standards for all services. .
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Your tasks • Your profile • What we offer
You advise and maintain our customers professionally in all matters concerning service, repair technology and cost-effectiveness. In addition, you are responsible for order processing, accounting and the receivable management of your orders. Here you will advise on repair potentials, accessories and additional services. In addition, complete warranty and cunning requests and create cost proposals. In addition, check the quality of the work done and the cleanliness of the vehicles.
Completed vocational training or technical vocational training Business expert:in- or service consultant:in-qualification. Relevant professional experience in service consulting or aftersales. Embossed social competence and strong communication skills. Customer-oriented and cost-conscious thinking and acting. High quality awareness, commitment and reliability. Good knowledge of German and English. Class B licence.
Outstanding projects with which we jointly shape the mobility of tomorrow. Various personal and professional development opportunities. Attractive, fair and efficient remuneration. High job security. Annual special payments such as holiday money, Christmas money and profitsharing. Flexible working time including 6 weeks of annual leave and overtime compensation. Discounted BMW & MINI conditions. Many other benefits see bmw.jobs/what we offer Start date: from now on or by agreement Working time:Full time
You can find helpful tips about your application and the application process here. We at the BMW Group attach great importance to equal treatment and equal opportunities. Our recruiting decisions are based on the personality, experience and skills of the applicants:inside. More here. .
Location
 | BMW Group | |
| 30177 Hannover | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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