Rhenus Office Systems GmbH | Germany | 60xxx, 65xxx Frankfurt | Permanent position | Full time | Published since: 09.01.2026 on stepstone.de
Customer advisor in the field of archiving (m/f/d)
Rhenus Office Systems fully supports its customers in implementing their digital strategy, both physical and digital information, and is pursuing a 360° approach. The offer includes sustainable document and information and individual process management. The range of services ranges from incoming mail, digitization, archiving, data destruction and personnel creation to customer management, cloud and BPO applications as well as intelligent solutions through robot-controlled process automation. Against this background, we offer our employees a wide range of possibilities of use and any chance of personal development in an exciting working environment. Account Manager (m/w/d) Frankfurt branch Order No: 165826
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Your tasks • Your profile • What we offer
In your activity, you are responsible for processing customer requests by phone or e-mail. As a customer advisor with a commercial focus, you take over the complaint processing and establish the telephone customer contact. You take over the order processing and respond to the wishes and needs of our customers. Finally, you document the concerns and requests of the customers in the database.
You have successfully completed a commercial training or a comparable qualification. For you, our customers and service-oriented actions are the focus of your daily work. One of your personal strengths is that you can organize your work environment independently and accurately. As a communicative and customer-oriented team player, you score with an independent and structured way of working. A secure handling of the MS Office programs complete your profile.
Get in touch with us and benefit from the strengths REMONDIS brings as a group of companies. Our view is directed towards the future. This is why we promote your competencies and offer you, among other things, safe perspectives as well as attractive benefits: premium employee acquisitions: bring new talents into the team and benefit from a premium for any successful setting. Bike leasing: Sustainable mobile with bicycle leasing – just stay fit. Individual training opportunities: grow with us: individual promotion for your career and skills. Fitness studio collaborations: fit and flexible – with attractive discounts in many gyms. Employee discounts at over 400 partners: Save on various products – with exclusive employee rebates. Collaborative cooperation and team culture: With us, we count – with flat hierarchies, respectful handling and genuine cooperation. The future belongs to you: Apply now on remondis-karriere.de. Rhenus Archiv Services GmbH // Roman Hofnagel // 02301292692 // ros.bewerb@rhenus.com // A company of the REMONDIS group
Location
 | Rhenus Office Systems GmbH | |
| 60314 Frankfurt | ||
| Germany |
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