IONOS | Germany | 66xxx Zweibrücken bei Saarbrücken | Permanent position | Full time / Home office | Published since: 29.06.2025 on stepstone.de
Customer Service Employee (f/m/d) 1st Level
JOBV1_EN
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
At IONOS you work with different teams in partnership with the leading European provider of cloud infrastructure, cloud services and hosting services. We offer you a perspective in one of the most future-proof industries. Open work structures, duz culture and flat hierarchies with incomparable team spirit characterize us. We are firmly convinced that job and fun are compatible and offer you the appropriate environment. With constant growth, we are always looking for new colleagues. Be part of IONOS and let us grow together. Tasks In order to continue to ensure high service quality for our customers, we would like to extend our SMB team especially to French customers. That is why we are looking for several new employees. In addition to your motivation and patience, you want to support our customers with high quality. In close cooperation with your colleagues, you make a decisive contribution to their satisfaction. As the first contact person of our customers, you do everything you can to quickly understand and find a suitable solution. Nothing should be left to chance. To always offer our customers the best solution and/or option, your commercial communication will be crucial. Your desire to perfect and continue your knowledge of our products is essential to respond effectively to our customers. You help continuously optimize processes and products and actively contribute to the development of customer experience. Qualifications Flowing French knowledge required, additional German or English knowledge. You have completed a communication training or have a professional experience in Call Centers. You like contact with customers and your first goal is to find the best solution for their concerns. Your communication skills are perfect, both oral and written. You’re best to promote the quality and satisfaction of our customers. Benefits Hybrid working model with home office possibility. At some locations a licensed canteen and various free drinks. Modern office space with very good transport connection. Various employee discounts for activities and products. Employee events such as summer and winter parties, as well as workshops. Numerous training and development opportunities. Various health services, such as sports and health courses. About IONOS IONOS is the leading European digitalisation partner for small and medium-sized enterprises (SMEs). IONOS has more than six million customers and is active with a globally available platform in 18 markets in Europe and North America. With its Web Presence & Productivity offerings, the company acts as a “one-stop shop” for all digitization needs - from domains and web hosting to classic website builders and do-it-yourself solutions, from e-commerce to online marketing tools. In addition, IONOS offers cloud solutions for companies that want to switch to the cloud during the further development of their business. We value diversity and welcome all applications - regardless of gender, nationality, ethnic and social origin, religion, disability, age as well as sexual orientation and identity, physical characteristics, marital status or another non-respected criterion according to applicable law.
JOBV1_EN
Company location
Location
![]() | IONOS | |
Zweibrücken bei Saarbrücken | ||
Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad