Deputy Head of Business Customer Service (m/f/d)

We are looking for you Senior Account Manager (m/w/d) Overview City: Hamburg Experience: Professional indefinite Full time The Haspa is the most personalised multi-channel bank in the Hamburg metropolitan region. An important component of this is our direct consultation. In our team business.directly we serve business customers: with a turnover of up to 500 TEUR holistically and via modern media access routes. In the heart of Hamburg, Germany, we work in a modern, technically excellently equipped environment and jointly shape the future of digital business customer consulting. Your job take over personal responsibility for a part of the business customer advisors: in direct leadership (20 employees), including professional, sales and personal development, and strengthening their own responsibility Accompanying and continuous optimisation of the junior programme, including direct support of the junior staff Promoting the different strengths and perspectives in the team and using impulses for continuous further development Expansion and maintenance of the network to decentralized sales units, affiliates and other relevant departments Individually responsible implementation of measures for the successful management of change processes Analysis, development and optimization of existing processes in cooperation with employees:inside Representation of Haspa's direct consulting and co-responsibility for the success of the unit and implementation of Haspa's vision in the context of customer orientation, viability, leadership and business development Your profile Bankbetriebswirt/Master graduate (or comparable qualification), complemented by detectable leadership experience Multiannual sales experience in the care and consulting of private or corporate customers: Ability to inspire employees, promote motivation and give the team new impulses for further development Joy in the active design of change processes and the development of new ideas and the motivating involvement of the team in their implementation Impressed conflict resolution competence as well as a sovereign and appreciative occurrence Active and continuous expansion of the network within the Haspa and the Sparkassen Group Own-responsible development of your own fields of action and use of the offers of management development Your Benefits Flexible holiday design: 30 days holiday + 24th and 31st 12th free and the possibility to increase the annual holiday to 36 days Remuneration: 13.66 Salaries, variable remuneration, asset-effective benefits, other social benefits and holiday savings Our Mindset: Networking, Trust, Responsibility, Teampirit, Duzkultur, Living Diversity IT-Equipment: Apple Package - iPad Pro with Magic Key keyboard, Apple Pencil and Apple Airpods (also for private use) Continuing training: extensive technical and methodological training, hospitations, mentoring You can find more about us as an employer here. We are the bank for all hamburgers: inside and 1.5 million. Kund: inside give us their trust. Our 4,400 colleagues are bringing people together and helping them out beyond financial issues. Because we are engaged in many non-profit initiatives and facilities in the district - and make Hamburg even more liveable. Please apply with your meaningful application including your salary presentation and the possible date of entry in our online portal. Questions about the written position will be answered to you

Matthias Can Telephone: 0151 / 16852074 Email matthias.kann@haspa.de

For more information on Haspa, visit www.haspa.de