Customer Advisor for Buderus Heating Systems

Оccupation: Customer service advisor

Welcome to Bosch At Bosch, we are shaping the future with high-quality technologies and services that awaken enthusiasm and improve people's lives. Our promise to our employees is rock-proof: we grow together, enjoy our work and inspire each other. Welcome to Bosch. Bosch Service Solutions Leipzig GmbH is looking forward to an application!

Job Description

• You will provide telephone and written customer advice on Buderus products and special topics
• Various Buderus heating systems will be available to you at your workplace for analysing faults and malfunctions over the phone and problems
• Together with your coworkers you are going to work out different solutions steps in order to provide optimal and practical advice
• If necessary, you will enter orders, procure the necessary spare parts via the catalogue search and place orders

Qualifications

• Training: successfully completed vocational training as a plant mechanic, heating fitter, central heating and ventilation engineer, energy consultant, electrician (f/m/div.) or in a comparable field or corresponding many years of professional experience
• Personality: reliable, team player
• Experience and expertise: very good PC skills desired
• Flexibility: willingness to work in a flexible and regulated model
• Languages: native Italian and very good written and spoken English skills

Additional information

• Close to the city centre: Attractive location in the city centre
• Transport left: Good public transport connections with discounted job ticket
• Security: Good working conditions with long-term employment
• Internal development and career opportunities: Team leader qualification, talent pool and much more.
• Wide range of further training: Language and Excel courses, soft skills training, communication seminars and much more.
• Company health management: flu vaccination, health days, joint sports events and courses
• Pleasant working atmosphere: fruit and vegetable days, free coffee and tea
• Health: company doctor and company social counselling
• Pension scheme: pension scheme as part of the Bosch pension fund
• Employee discounts: Bosch products, travel bookings, concerts, leisure activities, fashion stores, job bikes and much more.
• Associate events: Welcome Day, summer party, Diversity Day and much more.

Have we piqued your interest? Then we look forward to receiving your application! Your contact person for questions about the application process: Maria Naumann +[for phone number see the original ad]

Joblocations:

04103 Leipzig, SACHSEN, GERMANY