Claims Handler (m/w/d) / Insurance Broker (m/w/d) Car Insurance

The BGV is the leading insurer in Baden with first-class solutions for customers from the municipal, private and corporate sectors. For over 100 years we have been there with passion and reliability for the people in the region and throughout Germany. We are more than an insurer. We take responsibility in our home country and are strong partners of diverse engagements. As an insurer and employer, we remain at the heart of time and take the chances of new challenges. And we are looking for you as colleagues who, like us, are reliable and grounded, but also dynamic and proactive. Team players who want to push things and make things better - professionally strong and humanly fair. Our collegial coexistence and a strong community make us a BGV team. At our Karlsruhe site, we are looking for you as a damages officer (m/w/d) / insurance businessman (m/w/d) Kfz-Versicherung at the next possible time.

Your area of responsibility essentially includes the processing of all processes related to the regulation of motor vehicle damages. Self-employed, independent, qualified and customer-oriented processing of car liability and cash damage in the second level. In addition to damage to property and property consequences, liability damage also includes personal injury You build your own damage repository and process the incoming documents and appointments via your electronic trash You are a contact person (m/w/d) for the interfaces of our home - from the first level, the field service to brokers (m/w/d) You are responsible for customer, broker and intermediaries and implement the necessary correspondence You will support and advise on all communication routes from phone, via correspondence to email You also process complaints independently and solution-oriented If necessary, you will take on special tasks and work with With competence and helpfulness you create the highest customer satisfaction

Senior Account Manager (m/w/d) (m/w/d) or a comparable qualification Experience in damage processing - ideally with a focus in the car saving Designed customer and service orientation with great pleasure in contact with customers (m/w/d), field service and brokers (m/w/d) Communication strength and good expressiveness Responsibility with a high level of decision-making, structured work and understanding of cross-sectoral relationships ready-to-use and performance - also for the coverage of service times

Exciting & development: responsible tasks, space for ideas and further development, employers with tradition and solid roots in Baden Commonly strong: family togetherness, company celebrations, sports events as a BGV team, common torvil at KSC, SC Freiburg and the Rhine-Neckar-Löwen Financially attractive: Remuneration by collective agreement of the private insurance industry, additional holiday and Christmas money Well secured: employer-funded occupational pension schemes (ZVK), asset-effective benefits, versatile employee discounts, etc. on own insurance contracts Flexible & individual: 38 h/week, 30 holiday days, life work time account Family-friendly: promotion of part-time, farm nursery, childcare, families as an important part of our corporate culture Top equipped: modern working environments, latest technology Ideally accessible: very good transport connection to motorway and public transport, own car park, E-loading facilities, public transport subsidy Healthy: own operating restaurant with daily fresh lunches, free water, operational health management with sports courses, consulting services and support grants JOBV1_EN