ACO Ahlmann SE & Co. KG | Germany | 97xxx Oberthulba | Permanent position | Full time / Home office | Published since: 14.01.2026 on stepstone.de
IT-Administrator – Service Desk & Support (m/f/d)
ACO is a water-tech company that ensures the protection of water. Based on our global dewatering expertise, which protects people from water, we are increasingly seeing our mission to protect the water from human beings. Our Service Desk team includes reliability and cooperation. Many of us have long been involved – because we share knowledge, support us and grow together. This stable team culture creates an environment in which everyone feels comfortable. Our focus is on direct exchange with our colleagues in the ACO family. We are not an external hotline, but internal contacts that make sure everything runs smoothly. With our expert support, we ensure that technical problems are solved quickly and easily – always at eye level, with professional competence and an open ear. .
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Your tasks • Your profile • What we offer
IT support with added value: You are the first contact point for our colleagues in IT service requests and fault messages Error analysis and troubleshooting: You analyze and troubleshoot remote access, telephone or on-site – supported by our knowledge base Working with internal IT teams: Together, you develop solutions for emerging problems and actively contribute your knowledge Administration and Special Areas: You take over administrative tasks, in particular in the areas of Active Directory and Software Distribution, and have the opportunity to develop in specific IT areas Projects and optimization: You work with IT projects, support the implementation of new services and contribute to the continuous improvement of our IT support
a completed training or retraining in the field of technical informatics first experience in first and second level support Knowledge of handling a ticket system, ideally ServiceNow safe handling of a Microsoft-based IT environment (Windows, Active Directory, Outlook, Exchange, Office 365) ideally experience in tool-based software distribution Team spirit, initiative and a service-oriented way of thinking Communication strength in German and English
shaping international work and future in water and environmental management Free space for initiative, training and development attractive and extensive company benefits
Location
 | ACO Ahlmann SE & Co. KG | |
| 97723 Oberthulba | ||
| Germany |
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