Spring GDS | Germany | 50xxx Pulheim | Permanent position | Full time / Home office | Published since: 01.10.2026 on stepstone.de
CRM Specialist (m/f/d)
Hi, we're Spring. Grow with us. Spring is about offering our employees an environment where they are respected and valued. In return for your commitment and your positive work setting, we offer you a secure and team-oriented workplace. We believe that things can be done better together. We love to make the complexes easy, and just like our packages we are constantly moving. Above all, we help our customers with passion to expand their business. In all our activities, we consider YOU as our most valuable asset. Are you open to change and feel comfortable in an international, dynamic environment where people, environment and performance are the first to stand? Then Spring is just the right thing for you! Our DNA? As a 100% subsidiary of the Dutch PostNL, we offer reliable shipping solutions for companies of various industries worldwide. For over 35 years we have been shaping the German logistics market. At the next time we are looking for reinforcement for our Business Development Team at our location in Pulheim near Cologne. As CRM Specialist (m/w/d), you work at the interface between sales, product management, customers and IT. You support developing our sales processes, our CRM landscape and customer connections. Are you interested in sales, data, digital processes and customer solutions? Do you not just want to manage, but actively contribute to how an international logistics service provider develops its sales and customer processes? Sounds like you? Then we look forward to your application! The gross annual salary for this position ranges from approx. 55,000 € to approx. € 60,000. .
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Your tasks • Your profile • What we offer
Your tasks include: CRM & Sales Operations Further development and optimization of our CRM system Analysis and improvement of sales processes Creation of reports, dashboards and KPI evaluations Ensuring data quality and user support Technical onboarding & integrations Accompanying new customers with technical connections and Go-Lives Coordination of integrations and interfaces Contact for technical questions about shipping and tracking processes Close cooperation with customers, sales, product management and IT Lead Generation & Sales Support Identification and qualification of new leads Use of modern sales intelligence tools for lead research (such as Similarweb) Further development of lead generation processes and data quality Creation of market analyses and sales-relevant evaluations
Completed training or studies, ideally in commercial, technical or economic fields First professional experience in CRM, Sales Operations, Business Development, Customer Success or technical onboarding Secure handling of data, key figures and digital tools Interest in CRM systems, data management and digital business processes Analytical and Structured Operation and Good Process Understanding Technical understanding and joy in networking different areas of expertise Communication strength and secure and customer-oriented appearance Self-employed and responsible working with a high self-initiative Team spirit, willingness to learn and joy in driving new topics Very good knowledge of German and English in word and writing
International flair by belonging to the PostNL Group and diverse contacts with foreign colleagues Flat hierarchies, family handling, short communication channels and helpful colleagues Self-determined work and much freedom for self-employment Personal development on-the-job and through targeted training measures Attractive fixed content Pensions in the form of direct insurance Jobrad lease with employer grant 30 days of vacation plus special days Various corporate events, such as summer festivals and international football tournaments An extensive onboarding in all departments to know our colleagues, our culture and time to arrive Provide a powerful laptop and a modern IT infrastructure All these conditions and Benefits we offer you at Spring! !
Location
 | Spring GDS | |
| 50259 Pulheim | ||
| Germany |
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