MEHRWERK GmbH | Germany | 33xxx Bielefeld | Permanent position | Full time | Published since: 18.06.2026 on stepstone.de
Sales Operations Manager (m/f/d)
"Be different" is for us more than a motto - it is our attitude. We think differently, we work differently and we live together, the individuality not only allowed, but celebrates. At Mehrwerk you do not expect a rigid corporate day, but an environment in which ideas are appreciated, team spirits are lived and new ways are actively pursued. Mehrwerk is Europe's leading platform for data-driven added value solutions. Since 2011, we have been supporting banks, insurance companies, energy suppliers and trading companies to increase revenues and strengthen customer relationships - with innovative additional services that create real added value in everyday life. Over 700 colleagues work today for more than 300 corporate customers and reach over 15 million end customers. We are located internationally - with locations in Germany, Austria, Switzerland, Scandinavia and Turkey as well as first offices in the USA and Mexico. We do not convince perfect life cycles, but people with character, ideas and deeds. Regardless of whether you want to move things, you are right with us. We don't count where you come from, but where you want us. Become part of our team as Sales Operations Manager (m/w/d). .
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Your tasks • Your profile • What we offer
Responsibility for the planning, control and continuous optimization of our outbound and sales campaigns Operational and strategic control of external service providers incl. Performance and Quality Management Monitoring of relevant KPIs (e.g. conversion, availability, final rate, quality) and deriving concrete measures Ensuring target achievement through regular reviews, feedback loops and performance discussions with partners Further development of our campaign logics, processes and control instruments Close cooperation with internal interfaces from sales, product management Technical support and support of our customer service and sales team
Multiannual experience in telemarketing, outbound sales or sales operations Experience in campaign management and ideally in controlling external service providers or call center partners Outstanding analytical skills and safety in handling KPIs, reporting and performance analyses Ability to quickly identify operational challenges and implement pragmatic solutions Communication strength, enforcement capability and a sovereign stakeholder management Structured, independent and result-oriented working methods
A unique team that combines fun and professionalism (WIR SIND MEHRWERKER) Culture instead of group flosses: With us, you apply, openness is not a buzzword, and cooperation at eye level is reality We don't throw ourselves cotton balls - we give honest feedback that really lets us grow Clear goals instead of chaos: With OKRs you know exactly what you're doing and what difference you make Own responsibility? Absolutely! We trust you and want you to bring yourself in, think and question things. Only in this way will we shape the future bravely, openly and together better. And of course: team events, various discounts/purchasing benefits from the company portfolio, company pensions, job ticket when using public transport, grants to the gym, job wheel, use of the OpenUp platform for mental well-being and more. Fresh vitamins and sufficient liquid are also provided
Location
 | MEHRWERK GmbH | |
| 33609 Bielefeld | ||
| Germany |
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