Specialist (m/w/d) Customer Service

Job ID: 4293 | Working time model: Full time | Contract type: Unlimited | Job category: Customer service; Other

''Logistics is People Business'' - this guideline makes it clear that employees for DACHSER are the key factor for corporate success. Together, we pursue the mission to create the world's most intelligent combination and integration of logistical network competencies and thus to optimize the logistics balance of our customers. Design the logistics of tomorrow with us.

Customer communication with heart and mind You are the first point of contact for our customers with questions about delivery, avisations and complaints - and with your friendly and solution-oriented way, you provide a positive customer experience. Voting with DACHSER department stores In close cooperation with our DACHSER locations, you coordinate the smooth handling of incoming shipments and contribute to the optimization of transport processes. Teamwork with operational departments You are in continuous exchange with our operating areas such as disposition, warehouse and fleet - for efficient and transparent communication along the entire supply chain. Digital support included Our specially developed programs and tools will help you and facilitate your daily work - so that you can focus on the essentials: customer service. Process monitoring with vision You keep an eye on the processes in the piece goods sector, recognize deviations in the transport chain at an early stage and initiate proactive measures for the solution - for highest quality and reliability.

Completed commercial training - ideally in the field of forwarding and logistics - or comparable professional experience You work independently, reliably and customer-oriented You bring a good understanding and are delighted to meet the daily challenges in the forwarding business together in the team Communication strength, friendliness and sound English skills complete your profile

30 days off Modern working environment Continuously growing family business, diverse tasks in one of the future sectors Comprehensive onboarding program and career planning (Dachser Academy) Own health management Numerous discounts on leisure activities, events and online shops through our Corporate Benefits Platform You benefit from over-tariff and additional operational benefits (including occupational pensions, fitness offers) Possibility of the service bike via Company Bike Own canteen

Franziska-Therese Hausser HR Manager Magdeburg, logistics center Magdeburg, DACHSER SE

At DACHSER all people are welcome. Diversity and equal opportunities are an integral part of our corporate culture. The uniqueness of each individual, and thus the diversity of our teams, we understand as the driving force of our daily work and innovations - because: Logistics is People Business. We look forward to seeing you. ul { list-style-type: square;}ul li:marker {color: #1A3682;} JOBV1_EN